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Hampton Inn Pittsburgh / Greentree
Ranked #14 of 71 Hotels in Pittsburgh
Certificate of Excellence
Reviewed August 12, 2014

We were three couples who made a stop at this Hampton Inn enroute to visit family. We chose this property because we wanted to take in a Pirates game and the hotel offered free shuttle service to and from the game. The front desk set up our shuttle reservation and assisted with finding places to eat before the game. The rooms were clean, the shuttle drivers were great - waiting for us at the pickup spot as soon as we arrived there. Breakfast the next morning was very nice - eggs, breakfast meat, fruit, etc. All of us were very pleased with this hotel. When asked about our stay at checkout, we told the desk clerk it couldn't have been better. We will definitely stay here again.

  • Stayed: August 2014, traveled with family
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1  Thank FranandJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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690 - 696 of 1,090 reviews

Reviewed August 11, 2014

Barking dogs at night; no replacement of any amenities: No coffee; No Soap or Shampoo; Not even water or coffee cups were replaced; Reports of problems were met with a surly attitude by day manager. I was embarrassed, having reserved 3 rooms for my children and Grandchildren, to be treated this way as a Diamond member who has stayed in many Hamptons across the country.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Hampton
5  Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Manager at Hampton Inn Pittsburgh / Greentree, responded to this reviewResponded August 14, 2014

Hello,

I really appreciate your taking the time to share your disappointment with your recent experience. I want to personally apologize for the noise and lack of amenities that inconvenienced you and your family during your stay. Please know that we are following up on these concerns so that others are not as disappointed as you were.

We have extended the Satisfaction Guarantee to you, and per our telephone conversation I hope that you would be willing to give us another chance to provide you with quality service.

Again, thank you for making the effort to share your thoughts. We value you as a guest and truly appreciate your loyalty to the Hilton brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

This hotel met all of my expectations. Clean room, prompt friendly staff. The location was fairly close to downtown and away from the noisy airprt. The hotel had a shuttle service to downtown. I would definitely stay here again if I'm in the area.

  • Stayed: August 2014, traveled on business
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Review collected in partnership with Hampton
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2014

This hotel is very nice, very clean. We stayed here a few years ago and the hotel has been renovated. The location is minutes from downtown and the shuttle service they offer is top notch. Allen the driver was great! Beds are super comfy. Shower is ok, water pressure pulsates but no major issues. The breakfast is really good with a good variety of options. The pool is outside and the kids had a blast. We will stay here every time we come to Pittsburgh.

Stayed: August 2014
Thank Ilovethebeach320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2014

Rooms were spotless. Breakfast varied each day and all days were well- stocked and delicious. Management did a great job to correct for my error in booking (I accidently booked a smoking room when I wanted non-smoking). All staff were very pleasant and friendly. Nice snacks provided some evenings. We would definitely stay at this hotel again and recommend it to others.

  • Stayed: August 2014, traveled with family
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Thank Momof2Lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2014

Arrived Thursday before 4th left Monday after. Room was comfortable, morning breakfast was good, they have a complimentary shuttle. We parked our car and were able to take their shuttle saving parking cost. Staff at hotel very polite as well as shuttle drivers. REMBER, IF YOU USE THE SHUTTLE YOU CAN TIP THE DRIVER. Not all guests did.

1st time in Pittsburgh, went to a couple of baseball games, stadium less than 4 miles.

  • Stayed: July 2014, traveled with friends
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Thank Palnoopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2014

Pleased overall with hotel stay. Very clean overall and attentive staff. Only issue I had was due to a limited number of rooms available they would not give me senior citizen rates, although this being a last minute reservation may have contributed to that. However, senior citizen rates should be always available no matter the number of rooms available.

  • Stayed: July 2014, traveled on business
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Review collected in partnership with Hampton
Thank Franklin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Pittsburgh / Greentree

Address: 555 Trumbull Dr, Pittsburgh, PA 15205-4358
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Pittsburgh
#4 Business Hotel in Pittsburgh
#10 Romantic Hotel in Pittsburgh
#10 Family Hotel in Pittsburgh
Price Range: $102 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Pittsburgh / Greentree 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn Pittsburgh/Greentree hotel is three miles away from downtown Pittsburgh and the North Shore - providing free shuttle to and from local businesses and nearby attractions. We're located 10 miles away or less from: the Pittsburgh Zoo, Oakland University Center, Andy Warhol Museum, CONSOL Energy Center, Carnegie Mellon University, Heinz Field, Kennywood Amusement Park, University of Pittsburgh, PNC Park and more. Our clean, comfortable guest rooms include free WiFi, hot breakfast, microwaves and mini-refrigerators, fitness center, seasonal outdoor pool, business center and more. ... more   less 
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Also Known As:
Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh
Pittsburgh Hampton Inn

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