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“Not as good as other Hamptons”

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Hampton Inn Pittsburgh/Greentree
Ranked #14 of 68 Hotels in Pittsburgh
Certificate of Excellence
Wilmington, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not as good as other Hamptons”
3 of 5 bubbles Reviewed April 30, 2013

Always try to stay at a Hampton Inn because of the cleanliness and amenities. Was disappointed in the cleanliness of the room, the smell of the room and the cobwebs in all of the corners. Upon arrival there were urine stains on the toilet. Yuck!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank finallyhere14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review, May 1, 2013
I am sorry to hear that your stay with us was not up to your expectations. We want all of our guests to leave 100% satisfied. Our housekeeping staff is usually very thorough and this is not typical response that we receive regarding the cleanliness of our guest rooms. I would like to hear more about your stay with us. Please feel free to contact me at the hotel at your convenience. 412-922-0100 and ask for Amy!
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977 reviews from our community

Traveler rating
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    292
    104
    32
    17
See reviews for
344
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165
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Detroit, Michigan
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 29, 2013 via mobile

Hampton Inns are typically very reliable, and this was no different. I arrived late and there was no hassle at all - the room was clean and comfortable, with high-tech amenities, wifi and breakfast. One note for travelers: make sure you have directions, as this hotel is not well marked off the main thoroughfare.

Stayed April 2013, traveled on business
Helpful?
Thank pucktraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review, May 1, 2013
Pucktraveler,
I am glad to hear that the Hampton Inn in Greentree was just what you needed! We want all of our guests to enjoy a hassle free stay and great service. I hope you will stay with us again the next time you are in Pittsburgh!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

This hotel was very clean and all of the staff was very helpful and friendly.Came to town for the Fleetwood Mac Concert 4/26/13 at Consol Energy center. The hotel extended their shuttle time to pick us up . Driver is ON TIME and leaves ON TIME dont be late. They shuttle within a 5 mile radius of hotel and to airport. Good breakfast.Quiet location.Nice comfortable rooms.Were on the small size but no problem.I will recommend and stay at this hotel again.My wife and I both enjoyed our stay. P.S. Fleetwood Mac concert was GREAT! Catch them if you can.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikel1893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review, May 1, 2013
Mikel1893,
I am glad to hear that you enjoyed your stay with us as well as Fleetwood Mac! It is great that the driver was able to extend the shuttle time to make sure all of the guests were able to get back to the hotel after the show. Thank you for sharing your experience with us!
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Balitmore, United States
1 review
5 of 5 bubbles Reviewed April 28, 2013

This hotel was everything I needed for my business trip. The staff was very helpful and the room was in great shape. I didn't really use many amenities because I was only there for one night, but I've used Hampton Inn in the past and will probably do so again in the future.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Amanda Ruth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review, May 1, 2013
Amanda Ruth N,
It is great to hear that you enjoy staying at Hampton Inn’s. We want to make sure your stay is great every time whether it is for one night or one week. Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hammonton, New Jersey
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 25, 2013

The Hampton Inn at Greentree (Pittsburgh) offers the convenience of a short drive to the major attractions of Downtown Pittsburgh without the noise, and congestion. With a friendly welcoming staff, nearby shopping plazas and close proximity to the airport, it is my location of choice when visiting the Pittsburgh area.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review, May 1, 2013
David P
It is great to hear that we are your hotel of choice in Pittsburgh. Thank you for being a loyal customer! We want to make sure you enjoy your visit with us every time so if there is ever something that could make you more comfortable we want to know about it. We are looking forward to seeing you again soon!
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United States
1 review
4 of 5 bubbles Reviewed April 23, 2013

i was happy with my stay at this location.very clean very close to anything i needed.close to my work and sporting events.I would stay here again if i would happen to go back to Pittsburgh for any reason

  • Stayed April 2013, traveled on business
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Chuck M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleetwood, Pennsylvania
Level Contributor
4 reviews
4 of 5 bubbles Reviewed April 23, 2013

Our stay at this Hampton was very comfortable in almost every way. My husband did not find the bed super ccomfortable but that is not unusual for him as he has alot of aches and pains from a lot of years of hard work and sports injuries. The bathroom and beds were very clean and we thoroughly enjoyed the breakfast that was included. It was better than most complimentary breakfasts have been at other hotels.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank LReex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greentree_Manager, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review, May 1, 2013
Thank you for sharing your experience with us! I am glad that you found the bathroom and guest room to be very clean upon your arrival. Our staff works very hard to make sure our guests are as comfortable as possible! I hope you will stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Pittsburgh/Greentree

Property: Hampton Inn Pittsburgh/Greentree
Address: 555 Trumbull Dr, Pittsburgh, PA 15205-4358
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Pittsburgh
#4 Business Hotel in Pittsburgh
#10 Family Hotel in Pittsburgh
#10 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Pittsburgh/Greentree 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn Pittsburgh/Greentree hotel is three miles away from downtown Pittsburgh and the North Shore - providing free shuttle to and from local businesses and nearby attractions. We're located 10 miles away or less from: the Pittsburgh Zoo, Oakland University Center, Andy Warhol Museum, CONSOL Energy Center, Carnegie Mellon University, Heinz Field, Kennywood Amusement Park, University of Pittsburgh, PNC Park and more. Our clean, comfortable guest rooms include free WiFi, hot breakfast, microwaves and mini-refrigerators, fitness center, seasonal outdoor pool, business center and more. ... more   less 
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Also Known As:
Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh
Pittsburgh Hampton Inn

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