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Tanya D
Burke, Virginia
Wonderful staff and very clean room
4.0 of 5 bubblesReviewed Mar 23, 2017via mobile
I stayed here last night while traveling for business. The front desk clerk, Robb, was exceptionally friendly and a bright spot after a long day of driving. The room (king bed) was nice and well maintained. The breakfast was decent. I'd stay here again-
Date of stay: March 2017Trip type: Traveled on business
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Reviewed March 19, 2017 via mobile

My family visited this hotel for a weekend getaway ! We had a nice stay ! Our room was clean, the pool was nice and clean ! Staff was friendly ! Breakfast was your usual hotel breakfast,my daughter loved the pancake machine. They also offered garage parking under the hotel which was nice since it was so cold !! We would stay again !

Date of stay: March 2017
Trip type: Traveled with family
Thank 366saraw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad C, Front Office Manager at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel, responded to this reviewResponded April 2, 2017

Thank you so much for taking the time to leave us a nice review. We are glad to hear you enjoyed your staff. We will pass along your comments to our staff. We look forward to seeing you the next time you visit Pittsburgh.

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Reviewed March 12, 2017 via mobile

If I had one complaint, it would be that my GPS tried to take me around the block from the actual hotel (but that was explained because the hotel is part of a huge group complex that all share the same address)
Check in was a little busy as there was only 1 person but staff quickly reacted and someone else came out to help, very friendly told us there was a hotel parking garage which was awesome on this 20 degree day.
Room was well appointed with kerug and coffee, microwave and fridge. Beds where very comfortable if a little high.. fine for me, but maybe not for a shorter person. Room was clean and well supplied with towels and other necessities. Breakfast in the morning was diversified with plenty of everything and a huge area to eat in. Would stay again in a heartbeat!

Date of stay: March 2017
Trip type: Traveled with family
Thank eriecamperlover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad C, Front Office Manager at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel, responded to this reviewResponded April 2, 2017

We are glad to hear you enjoyed your stay. We will pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2017 via mobile

We stayed 3 nights in this hotel and was very pleased. We had reserved a king but the front desk attendant up graded us to a suite because we are platinum members to the hotel rewards program. I really liked the shower as it was a walk in with lots of room and not a tub that I had to step over. One nice addition I had never seen before and was impressed with is that if both elevators were not in use, one was always on the lobby floor with the doors open ready to step in. If we ever need a hotel in the area we will stay there.

Date of stay: February 2017
Trip type: Traveled on business
1  Thank dcluvtohunt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad C, Front Office Manager at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel, responded to this reviewResponded April 2, 2017

Thank you so much for taking the time to leave us a nice review. We are glad to hear you had a comfortable stay. I will pass along your comments to our staff. We look forward to seeing you the next time you visit Pittsburgh.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2017 via mobile

This was our first trip to Pittsburgh. The hotel staff was friendly and welcoming. The room was large, clean, and quiet. The closet was a little small.
Breakfast was the standard hotel breakfast. Lots of seating. Nicely decorated lobby/dining area.

Date of stay: February 2017
Trip type: Traveled on business
Thank SCwannabe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad C, Front Office Manager at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel, responded to this reviewResponded April 2, 2017

We are glad to hear you had a nice stay while visiting Pittsburgh for the first time. We strive to ensure every guest stay is as positive and comfortable as yours. We hope to see you again the next time you visit Pittsburgh.

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Reviewed January 23, 2017

Needed a place for an overnight stay and found this property. The cost was reasonable and although I got lost, it is relatively close (driving) to downtown. Nothing really negative, just an older property. I had no time to explore, breakfast was included (the usual free breakfast hotel fare), free and ample parking, clean and spacious room-no complaints. I'd stay here again.

Date of stay: January 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank ms90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad C, Front Office Manager at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel, responded to this reviewResponded February 7, 2017

Thank you for taking the time to leave us a review. We look forward to seeing you the next time you visit Pittsburgh.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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