My husband and I eloped just the two of us. So, we decided to have a large family dinner for our two families to meet (30+ people). His family from Michigan had never been to Pittsburgh so I knew we needed to have our family dinner on Mount Washington. The LeMont was all booked up. Isabela on Grandview looks like a shed and I was told to expect to pay $100-$150 per person (based on a 30+ person dinner… no thanks). Grandview Saloon’s space left a lot to be desired and you could barely look out the window. Monterey Bay had event space (plain and banquet feeling), but the elevator ride up to the restaurant looking out horribly dirty and run-down windows was a major turn-off. Bella Vista with its mauve color overload had to do… and the space where we would be sitting didn’t have any of the Christmas lights or plastic vines and grapes. It was just a brick wall with minimal decoration and huge windows to let the view shine… perfect. Since none of the other restaurants would really do, I figured how bad could the food really be?
Well, it wasn’t the food that was the worst… it was the management. Not even taking into consideration that they took my credit card multiple times over the months leading up to the dinner just to hold the reservation (they kept misplacing it!) or the fact that they let some random man call in to change the time of my reservation two weeks prior to our date (luckily they did end up calling to confirm the change, which it was NOT ok), but I was asked ahead of time if I would be able to be out of there by 8pm. My reply: “Yes. Not a problem.” Until the night of the dinner, of course, when at 7pm, I was being hammered to review the bill (I hadn’t even ordered my last drink!) and the staff started taking tables away, breaking them down, and vacuuming the carpet! Luckily, half of my guests had already started to leave… but I had until 8pm. Not 7pm. The manager, Rose was so rude and pushy. As my entire party got the picture, they all departed, and at 7:28pm I was left standing at the bar waiting for someone to review the bill with me. Rose was too busy sitting her table of about 10 or so teeny boppers celebrating a 16th birthday! Are you kidding me?! Solely based on an economic argument… I had adults drinking alcohol in your restaurant and we were rudely kicked out for a party of non-alcohol drinking guests?! Where’s the money in that?
On top of that, as the other reviewer took the words out of my mouth, the food is mediocre at best. In all honesty, I actually like the Olive Garden’s food better. Yet Bella Vista charges $30 a plate? They need to get a real chef in there who can focus on real flavor and presentation. Even if the food sucks, if it looks pretty, people are usually persuaded. Bella Vista’s food had neither flavor nor looks going for it.
And the mauve color overload? Really? It’s time for an upgrade. How much does a can of paint cost? If you served my husband and I two more drinks you could have had it covered!
Needless to say, I won’t be returning to Bella Vista and I have already told every person who has asked how our family dinner was that the management was terrible and to never waste their money on a visit.
The best place for a decent meal and view? The bar area in the Grandview Saloon. Less stuffy, but with all the sparkle of the skyline, which is why any person finds themselves on Mount Washington in the first place!