I have to preface this by saying that we have eaten at this location (Babcock Blvd) and many other locations several times in the past with no complaints, but this past trip was not very good. I ordered the chicken parm hoagie and the chicken was inedible. I ended up taking all of the chicken off the bun and just ate the bun with some sauce. There were also many, many flies all through the restaurant and in the bathroom. Not sure why, but it needs to be addressed.