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“Really nice”

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HYATT house Pittsburgh-South Side
Ranked #7 of 71 Hotels in Pittsburgh
Certificate of Excellence
Philadelphia, Pennsylvania
Level 5 Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Really nice”
Reviewed August 8, 2014

A very modern and clean hotel in a very quiet part of town. We had a kitchen, a full sofa, free Wi-Fi and a tv that swiveled to the living room or bedroom. Beautiful spacious bathroom. Walking distance to several restaurants, movie theater and stop for the hop-on hop-off bus tour. We really enjoyed our stay.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Phyllis64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, August 21, 2014
Dear Phyllis64,

Thank you for writing a review about your stay with us at Hyatt House Pittsburgh South Side. We appreciate you selecting our hotel, and we’re glad you enjoyed your visit. It’s great to receive your kind comments regarding our spacious modern rooms and convenient location. We hope you’ll have an opportunity to visit us again soon.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
    393
    146
    36
    17
    10
See reviews for
227
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed August 5, 2014

My wife and I got married this past May and had our reception near the Hyatt House. We worked with Michael who is the general manager of the hotel. The experience from planing to completion couldn't have been easier. Mike gave us a room block for our guests any everyone from out of town stayed at the hotel. The hotel itself is new. The rooms are clean and spacious. The staff are extremely friendly and helpful. In the morning there is a hot breakfast that was delicious and included with your stay at the hotel. At night, there is a bar area / patio where you can unwind and relax.

The hotel is centrally located in the South Side Works (a trendy area in Pittsburgh). There are plenty of restaurants within walking distance and the city is only a few minutes drive away.

  • Stayed May 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, August 6, 2014
Dear John M,

Congratulations on your marriage! We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 3, 2014

Very new facility adjacent to the southside works. Very close to E Carson st and their Restos and bars. Hotel had suite styled rooms that were quite large and roomy with mini kitchenettes. Lounging area separate from sleeping area came in handy. Nicely styled with modern finishes. Pool was a little cold but nice that they even supplied pool toys for kids. Breakfast was included and great options with even an omelette station. Staff was ever present, very friendly and helpful. Parking was valet only, and service was prompt and friendly. The area beyond southside works is a neighbourhood that is coming into it's own. Not much to see in area other than bars and restaurants. One thing was that the noise from street was surprisingly loud. I wouldn't have expected to hear people on street as clearly as we did without windows opened. Our room was on 2nd floor facing street. The German beer hall next door had quite the rowdy crowd but only the occasional group walking by was heard from street level.

  • Stayed August 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank ekwtoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, August 5, 2014
We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to your next visit.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level 6 Contributor
139 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 31, 2014

This new hotel has thoughtful, nicely laid-out, smart and modern, well-appointed rooms, not your standard two-queen-beds, small-bathroom hotel room. Use of space is efficient: The king bed faced a large flat-screen TV incorporated in a room divider; the TV swiveled so it could also face the fold-out couch opposite. The complete kitchen even included a small dishwasher. And the large bathroom was laid out so one person could be taking a shower or using the commode while the other used the sink. Breakfast was certainly better than average and included made-to-order omelets. The area is newly reclaimed old industrial land, with lots of eating choices nearby, but also easy access across the Hot Metal Bridge to the university area. Sometimes the mandatory valet seemed a bit rough (not at the station or seemingly surly), but this could be due to little business; not sure why it is mandatory.

  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank reprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, August 1, 2014
Dear reprof,

It’s wonderful to know your stay was pleasant. We love hearing you were pleased with our modern rooms and great location. Your review helps us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, Connecticut
Level 6 Contributor
423 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed July 29, 2014

We paid around $109 per night which I thought was quite a bargain. Very handy indeed for all the pubs on E Carson Street and walkable to Station Square if you like to walk.

Nice layout in the rooms with living area, big screen TV and small kitchen. Just one small point - there is only one bed and we were told that all rooms are set out this way.

Breakfast was included and there was enough variety of cooked and 'continental' options.

  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank 15MW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 31, 2014
Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rockville, md
Level 4 Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 28, 2014

Mario & Ryan in the valet department handled the shuttle bus service for us to downtown Pittsburgh & Southside incline attractive; both were very friendly and very informative! Valet service $14 per day, location is centrally, full service kitchen is a great. Walking distance to the movie theatre and Cheesecake Factory. Would stay here again for sure!

Room Tip: King suite was great!
See more room tips
  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Service
Helpful?
1 Thank marsha71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 30, 2014
Dear Marsha71,

We appreciate you taking the time to share your experience with us. We loved hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

Best,
Michael Rhoten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 25, 2014

I am a diamond member with Hyatt...

Overall, our experience at this Hyatt was very good and we would stay here again. We had 3 adults who were there for a girls getaway weekend.

Location: Amazing location within walking distance to shops, restaurants, movie theatre and water.

Valet: Hit and Miss. On arrival, the young man did not help us at all. On departure, the gentleman was fantastic and very helpful and friendly. Parking was $13 per day and only valet.

Check In/Out: Great - both took about 2 mins and there was no issues. Staff was friendly, helpful and efficient. Check in gave us 3 keys without asking and room was exactly what we booked.

Room: Good. Room was spacious and the small kitchenette would be ideal for a family. The bed was amazing. The toilet is loud when flushed.

Breakfast: Great. I had a made to order omelette with egg whites. They had a good selection - better than most places that offer free breakfast. We also ate breakfast outside on the patio overlooking the water which was great.

  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank kconnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 28, 2014
Our staff makes sincere hospitality their priority; I’m glad you enjoyed our spacious room, good location and ample breakfast. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Michael Rhoten, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Pittsburgh-South Side

Property: HYATT house Pittsburgh-South Side
Address: 2795 S Water St, Pittsburgh, PA 15203-2391
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 71 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
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