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“What a Find!”

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HYATT house Pittsburgh-South Side
Ranked #7 of 71 Hotels in Pittsburgh
Certificate of Excellence
Columbus, OH
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“What a Find!”
Reviewed July 17, 2013

After an extensive search for a suite hotel for an overnight stay for our family of ten, I chose the wonderful Hyatt House. We had three king suites, one for each family (two adults and two children) and one for my husband and I, and we couldn't have been happier. From the professional, friendly and very helpful people at the front desk to the lovely and accommodating staff in the breakfast room to the efficient valet parkers, everyone there made us feel very welcome and appreciated. The suites are well-appointed and attractive and are laid out in a very functional way. And the lobby areas and outside terraces are spacious and user-friendly. The breakfast offerings were plentiful, and the food was fresh and delicious. The eating areas, inside and outside, were spacious and pleasing to the eye. We kept telling each other it was too bad that we couldn't stay longer, since we enjoyed our stay there so much. It would be nice if there was not a charge for parking, considering that it isn't in the middle of downtown, but in the grand scheme of things, that was a very minor drawback. It is in a very nice area, and it was even more convenient to Market Square and the Benendum Center where we had dinner and went to the theater---the reason for our trip---than it seemed from the map.

Room Tip: Rooms on one side have a river view, and rooms on the opposite side face an attractive shopping and...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simonsays1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 29, 2013
simonsays1,
Thank you for sharing your experience with us at Hyatt House Pittsburgh South Side. It’s great to receive your kind comments about our friendly staff and their excellence in service. I’ll be certain to pass along your complimentary feedback to our team. I’m pleased to hear you found our accommodations spacious, clean and well suited for your family travels. We appreciate you selecting our hotel and we hope you’ll visit us again soon for more family fun. Thank you again.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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590 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
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English first
Baltimore
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 11, 2013

My boyfriend and I decided last minute to book a hotel in the Southside around the fourth of July. I must say I was extremely impressed with the friendliness of the staff, decor and accommodations of the hotel. The shuttle service is fantastic for getting around the burgh. The fitness center, while small, was up to date and everything I needed. The patio has a great view and seems like it would have been a lovely place to enjoy a beer or a glass of wine if we had the time. I was also impressed with the free continental breakfast. Rooms are spacious with plenty of amenities. I hope we get to return to the Hyatt House again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 22, 2013
Laura M,
Thank you for writing a review about your experience with us at Hyatt House Pittsburgh-South Side. I’m pleased to hear we exceeded your expectations with our friendly service, spacious accommodations, and the variety of value added amenities that we’re proud to offer our guests. We’re happy to have had you and your boyfriend as our guests and we hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connellsville, Pennsylvania
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 7, 2013

My wife, daugther, and I stayed here on July 4th. We attended the Riverhounds soccer game and watched the fireworks from there that night. This hotel was very convenient to everything we wanted to do. They outdoor deck overlooking the river is a great place to hang out and enjoy the beautiful summer weather. All of the amenities in this hotel are top shelf as it is new and was constructed/furnished very well and the staff is very friendly and accomodating. Secure parking garage below with easy in/out access is great. I will commend this hotel for having a bike storgae room, which I have not found in any other Pittsburgh hotel. We brought our bikes to ride on the bike trail and were pleasantly surprised of the secure bike storage room, I think you need to publicize this more as I belive it's a great selling point. This was our second stay at this property and will definitely return again, The only negative was the breakfast buffet in the morning as the hotel must have been close to capacity and the one person managing the breakfast area was doing the best she could but couldn't keep up with the crowd that morning as they need to have more people working that morning to handle the crowd.

Room Tip: Riverview room - high floor
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chip329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 16, 2013
Chip329,
Thank you for writing a review on your recent stay with us over July 4th. We appreciate you selecting our hotel while in town attending the Riverhounds soccer game. I’m pleased to hear you enjoyed your stay, our friendly staff, and the variety of wonderful amenities that we’re proud to offer our guests. Your feedback is important to us and we look forward to seeing you on your return visit to Hyatt House Pittsburgh South-Side. Thank you again for your review and patronage.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bethlehem, PA
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 30, 2013

My wife and I stayed here after hearing good reviews. It was our first night out without kids in a few years. Hotel was very nice and new and contained very modern decor. The highlight was the outdoor patio on the river featuring grills and fire pits. Also, the room was set up very smartly with features such as a charging bar for electronics, great view, comfortable bed, and a great shower. Would stay there again. Hotel is located in a great part oftownandwithin walking distance of some great restaurants and shops.

Stayed June 2013, traveled as a couple
Helpful?
Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 5, 2013
Doug H,
Thank you for taking the time to write a review about your stay with us at Hyatt House Pittsburgh-South Side. We appreciate you and your wife selecting our hotel for your first adult night out. We’re glad you enjoyed your stay, and found our outdoor features, central location, and comfortable accommodations well suited for your visit. We hope to see you again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level 6 Contributor
122 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 29, 2013

This hotel is brand new (there was still a bit of drywall dust around), the staff are very eager to please. It is a good location if we want to stay on the South Side, which is a little bit away from downtown. The hotel is very convenient to the bike path which runs along the river and is immediately behind the hotel. The suite rooms were very nice. Breakfast is supposed to have personally made omelets, but, I didn't see anyone prepared to do it. Otherwise, the breakfast was ok, nothing too exciting.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 50Continental_Drift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 5, 2013
50Continental_Drift,
Thank you for your review and complimentary feedback on our great hotel and excellent service. We’re happy to have had you as our guest, and we’re glad you enjoyed your stay. Please plan to visit us again the next time you travel to the South Side. Thank you again for writing

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drums, Pennsylvania
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 28, 2013

One night stay in very new hotel. Clean, friendly staff, and suite was beautiful. Hotel is very modern but nice. Offer included breakfast in the am. Because it is an extended stay hotel, all rooms are suites, however, there is a nice indoor pool, gym and great outdoor patio. Would like to especially complement Linda, ( if I got the wrong name, I apologize). She was the am breakfast person, omelette maker. She was extremely friendly, nice to talk to, and went out of her way for us. Would stay there again.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 5, 2013
Kim B,
It’s great to hear from you! We appreciate your review and kind comments about our clean accommodations and friendly staff. I’ll be certain to recognize Linda with a special commendation for her warm hospitality and outstanding service. We’re glad you enjoyed your stay and we hope you’ll visit us again at Hyatt House Pittsburgh-South Side. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reisterstown, Maryland
Level 1 Contributor
3 reviews
Reviewed June 23, 2013

We took advantage of a special AAA rate and booked the one bedroom with queen sofa and kitchen. Parking is $14 for valet parking with multi-in and out. The area appears to be a revitalized area with lots of shops and a few restaurants near by. Movie theaters are a block away. A lot of young adults in the area. There is a patio over looking the river walk. The patio has places to sit and one of the areas is around a gas fire pit/place. A gas grill is on the deck as well. (We didn't use any of these but did check them out.) There's an indoor pool and exercise room. The free breakfast was good-- eggs, bacon, pancakes, tea, coffee, juice, bagels, toast - the usual fare.

Staff was very friendly and helpful.

Our room was clean but was missing sheets, pillows and blankets for the sleeper sofa. We also ran out of towels; The room was only stocked for two people.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, July 2, 2013
David R,
We appreciate you writing a review about your stay with us at Hyatt House Pittsburgh-South Side. We’re glad you enjoyed your stay, as well as our friendly staff, clean rooms, and the variety of amenities that we’re proud to offer our guests. I have discussed this review with our housekeeping staff and apologize for the oversight. We value you as our guest and hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Pittsburgh-South Side

Property: HYATT house Pittsburgh-South Side
Address: 2795 S Water St, Pittsburgh, PA 15203-2391
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 71 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
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