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“Friendly service”

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HYATT house Pittsburgh-South Side
Ranked #7 of 71 Hotels in Pittsburgh
Certificate of Excellence
Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly service”
Reviewed May 13, 2013 via mobile

We stayed here one night. The hotel had been open for just over two weeks. The staff could not have been more friendly or helpful! They were great! We stayed in a king suite that was very nice and modern. Everything was very clean. Close to many restaurants, shops, and bars. Great location, staff, rooms, and price.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erin90284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 23, 2013
Erin90284,
We appreciate your review and kind comments about our great hotel and friendly staff. We’re glad you had an enjoyable stay and found our clean accommodations and convenient location well suited for your travel needs. We hope you have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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590 reviews from our community

Traveler rating
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    36
    17
    10
See reviews for
223
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 9, 2013 via mobile

Stayed here for work and was immediately impressed.

The hotel is brand new and there were a couple of snagging issues in my room but nothing major.

The rooms were spacious and very clean. The beds were very comfy. Breakfast was amazing and is included. And I couldn't fault the staff.

Overall a great experience!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosierow78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 21, 2013
Rosierow78,
Thank you for writing a review. We are pleased to have had you stay with us while traveling for work. I’m happy to hear we exceeded your expectations with our clean rooms, comfortable beds and hospitable staff. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

We stayed in this brand new hotel last Saturday evening.
The service and cleanliness were perfect. The breakfast buffet was very good with an omelet station. The layout could have been a little better. When it got crowded it became very congested. The hotel only has valet parking for $14 a night. It is only a couple of miles from the University of Pittsburgh campus. The Southside is a very vibrant area with plenty of restaurants, bars and shopping within a short walk of the hotel. I would recommend although the décor is pretty bland and uninspiring

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ocwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 20, 2013
Ocwest,
We appreciate you taking a moment to write a review about your stay with us at the Hyatt House. I’m pleased to hear that you found the service and cleanliness to be perfect during your visit. We value your feedback and hope you’ll visit us again soon. Thank you again for writing and recommending our great hotel to future travelers.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 5, 2013

Great location! Brand new hotel with very spacious rooms. Beautiful common areas. Very nice breakfast. We really enjoyed this hotel, although it has a hefty price tag. Incredibly friendly staff and convenient valet parking. Close drive to univ of pitt

Stayed August 2012, traveled with family
Helpful?
1 Thank Colclifmuir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 17, 2013
Colclifmuir,
We appreciate your review, and we’re glad you enjoyed your stay with us at the Hyatt House. It’s great to receive your kind comments about our great location, spacious rooms and friendly staff. Please plan to visit us again the next time you travel to Pittsburgh. Thank you once again for your patronage and review.

Sincerely,
Michael Rhoten, General Manager
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Pa
Level 5 Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 30, 2013

Nothing against IKEA, but my point is, it's inexpensively put together. That's the feel you get in this brand ne hotel. Location is awesome for Southside. And service is very friendly. Great breakfast buffet with fresh made to order omelettes. Just didn't like bland cheaply furnished rooms.

Room Tip: Rooms facing river and away from Hofbra House are quiter.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JaneDoePa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 14, 2013
JaneDoePa,
Thank you for taking a moment to write a review. I’m glad you liked central location, great breakfast and friendly service. Your feedback is important to me. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. We hope you’ll return to visit us again soon. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 29, 2013

Visited here during their first week. Great location and a beautiful property. Everyone was very helpful and nice. Full kitchen makes it even better. Wonderful walking/running/biking trail is easily accessible from hotel, and you can walk to the Pitt campus (about 1.5 miles away) if you don't mind a pretty steep uphill for part of the trip. This is now my first choice for a place to stay in Pittsburgh.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kas2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 10, 2013
kas2727,
Thank you for your kind review about your experience with us at the Hyatt House. We appreciate your compliments on our beautiful property, friendly staff and convenient location. Please continue to make the Hyatt House your number one choice hotel in Pittsburgh. We look forward to having you as our guest the next time visit the area. Thank you again for writing.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ambridge, Pennsylvania
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 28, 2013

My husband planned this overnight getaway and with the hotel choice was not disappointed! Hotels is nice and new and we find everything we needed to relax before hand and enjoy time away with the kids. The staff was very nice and helpful. Our room had a full kitchen and small dinning room and living space, it was defiantly nice for someone who planned on extended stay to have comfort. Everything was in walking distance and felt really secure even being down close to Carson. I didn't eat breakfast but my husband did and it looked good and my husband said really good. Wide variety with someone even making omelets, walking away hungry is kind of of not happening here. The only compliant but not even really a bad one is the check in process. Everyone was nice but it was a little jumbled, not sure what was going on plus small area to valet your car which is a choice or to park at a offsite lot. The valet guys were nice but it's just been open for a few days and they are still working everything out. We would defiantly stay here again or recommend it.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank txsswtpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at HYATT house Pittsburgh-South Side, responded to this review, May 9, 2013
txsswtpie,
Thank you for taking the time to share your experience with us at the Hyatt House. We’re happy to have had you and your family stay with us for an overnight getaway. It’s great to hear that you enjoyed your spacious room and found our hotel well suited for your travels. Your feedback regarding the check-in process is valuable to me. Thank you again for your review. Please plan to bring the family back for another visit soon.

Sincerely,
Michael Rhoten, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Pittsburgh-South Side

Property: HYATT house Pittsburgh-South Side
Address: 2795 S Water St, Pittsburgh, PA 15203-2391
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 71 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pittsburgh-South Side 3*
Number of rooms: 136
Reservation Options:
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