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“Good Value”
Review of Comfort Inn

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Comfort Inn
Ranked #39 of 70 Hotels in Pittsburgh
Certificate of Excellence
London, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good Value”
Reviewed November 10, 2013

My friend and I spent 2 nights here and I have to say it was very good. Room was available early, reception offered to help take bags up to our room (friend was in a wheelchair so may have been why) rooms were spacious, clean and it was in a great location to access the city centre. There was free parking which was a huge bonus. The gym was a bit limited, but again its a comfort inn, however the equipment provided was clean and in good working order. Breakfast was a bit basic again, eggs, sausage, waffles, but for the price you are paying it was good value. There was also free wifi, again another benefit. I would happily stay here again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank the427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you both for staying with us and also for your kind remarks. We value your business and are very appreciative of your support. Glad you enjoyed your stay with us, hope to see you again soon!

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
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    18
    9
    2
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58
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Dover, Delaware
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 30, 2013

We found the hotel hard to get to via driveway and the hotel is on the top of the hill and the parking is very difficult. If you have any trouble walking or a handicap I wouldn't recommend it, also because they only have 2 handicap parking spaces that are on top of the hill. The hotel room seemed modern and clean. Being short I had a hard time getting into bed because the bed was on a platform and the mattress very high. The breakfast items were laid out nice but when I told the girl attendant about the eggs being cold, she just walked over and stirred them a little and walked away, like that would make them hot??!! When she wasn't attending to the breakfast, which was not much, she was playing on the computer and she even kept her "dirty" clean up rag laying on the mouse pad, UGH!! She didn't seem very interested in her job. The girl at the front desk had a hard time checking us in and checking us out and didn't seem very "trained". She also wasn't very pleasant. I am glad we only stayed one night and we will not be going back to that hotel.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you for staying with us. We value your business. I apologize for the issues you had regarding our hotel and our staff. I have addressed the issues, and hope you will reconsider returning so we can show you our improvements!

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed October 28, 2013

Having stayed at this hotel once before, I was expecting more. The building is newer, but it seems to be deteriorating quickly. There were what appeared to be blood stains on the pillow cases and the vent in the bathroom looked like it had not been cleaned since the hotel was opened (See Photos). Asked the staff about a late checkout and was answered with "We don't do that". I know this is not true because they had no problem with it last time. when I mentioned this to her, she said she will "write it down" and had a bad attitude about it (seemed like she just did not want to inconvenience herself). For the price, I will be spending the extra $10 a night next time and staying at the Hampton Inn next door.

Room Tip: Corner Rooms are Bigger
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chicagoman88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you for staying with us and also for your feedback. We value your business. We offer late check out when it is available, unfortunately some days it is not available. I want to apologize for how the front desk attendant handled that issue with you though. Thank you for bringing the issues you had to my attention.

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 11, 2013

The hotel staff was very friendly, and the rooms were modern and clean. Driving from Michigan, this was the only hotel with open rooms, and it was worth driving out of our way to get here. Would stay here again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chadaracine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you both for staying with us and also for your kind remarks. We value your business and are very appreciative of your support. Can't wait to have you stay here again!

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 7, 2013

Went to Pittsburgh for a concert. This was my third trip to the city, but staying in downtown Pittsburgh was way to expensive. This hotel is about a 5-10 drive from downtown (including all of the big stadiums) Getting to the hotel is a bit tricky due to the divided road, but don't let this deter you from staying here. The room was a good size, very clean, modern and up to date. The breakfast (included) in the morning was great too - it was listed a continental, but they did have a make your own waffle station, eggs & bacon in addition to cereal, danishes, yogurt, etc. Not sure about the parking though - we arrived back at 12:30 am but there was only 1 spot left! Not sure if everyone staying there had returned and we were just the last ones, but not sure what we would have done had there not been any spots left. Other than that, would definitely look to stay here again if I'm in the Pittsburgh area.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucky_charm2300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you both for staying with us and also for your kind remarks. We value your business and are very appreciative of your support. I'm glad our hotel worked out for you. Hope to see you back soon!

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TORONTO
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 4, 2013

It is a better/cleaner place than where we normally stay and so I give the 4 stars. We were impressed with the room initially, to see the king size bed and contemporary decor, however, I must say that many motels we stayed at for almost half the cost offer even more. For example room at this comfort inn is small. There is no fridge nor microwave. We stayed at a motel the nght before for 60$ with all that plus a bigger size room and much quieter than this right off the highway. Not only was the traffic loud late at night and early morning, the room offers little sound proof, we heard people in the other rooms walking and talking etc.
I do enjoy the comfy bed but doubt if I would pay 50 $ extra for the few benefit over a decent motel.

Room Tip: Stay on the side not facing highway to avoid loud traffic. Go to breakfast early so you will get eg...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hwzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you both for staying with us and also for your feedback. We value your business and are very appreciative of your support.

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 3, 2013

Stayed there when we spent the weekend in Pittsburgh. Just minutes away from the heart of downtown. The very modern updated hotel may be a little snug but is very comfortable and clean. The continental breakfast is just what you would expect from a continental breakfast, assorted cereals, bakery items, scrambled eggs, sausage & make your own waffles. Very satisfactory yet nothing profound.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stevemmkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ketan P, General Manager at Comfort Inn, responded to this review, April 9, 2014
Dear Valued Guest,

Thank you both for staying with us and also for your kind remarks. We value your business and are very appreciative of your support.

Thanks again,
General Manager
K.P. Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 4607 McKnight Rd, off I-279 Exit 4/McKnight Road, Pittsburgh, PA 15237-3110
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #39 of 70 Hotels in Pittsburgh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Behind every great stay is a great night at the Comfort Inn(R) hotel in Pittsburgh, PA near PPG Paints Arena, Heinz Field and PNC Park Discover for yourself why this city is known as one of the best places to visit when you explore a variety of attractions near our Pittsburgh hotel ... more   less 
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