Our experience with the HI-X on south 10th was a 3 night stay on arrival mid-month and another night a week and a half later just prior to our flight home. Things started off pretty well but gradually declined.
Check-in was smooth and our room on the 4th floor reasonably clean, comfortable, and quiet - until the trains came by at all hours. Apparently there's a requirement to sound horns at the grade crossing less than a block away.
While our room was reasonably clean to start with, day-to-day maintenance was less than stellar. We had to ask at the front desk for a replacement roll of T.P. our third night. Vacuum cleaner wasn't run during our stay so some minor debris missed before our check-in was still on the carpet when we checked out.
Nevertheless, we returned several days later for one more night before our flight home. This time, housekeeping and maintenance issues were more evident. The coffee pot hadn't been cleaned and we found two dirty wash cloths (one behind the bathroom door, one draped over the shower curtain rod) from previous guests. Mildew in the caulking around the tub was very apparent this time, too.
When we reported that we were unable to connect to the Internet, possibly due to a broken connector on the supplied ethernet cable (No Wi-Fi here) we were given a new cable, but when that failed to work, the front desk lady seemed to have an "oh well" attitude. No further effort to remedy the situation was made during our stay. The computer in the business center off the lobby allowed us to print airline boarding passes successfully, however.
Complimentary breakfast was OK, but with sausage and factory-made omelettes absent on weekend mornings.
Parking costs an extra $12.00 per day.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites, Pittsburgh is conveniently located in Pittsburgh's historic South Side, well known for its famous Carson Street Nightlife. We are just a few blocks' walk to such great eateries as Mallorca, Pramanti Brothers, Carson City Saloon & the Cheesecake Factory. Shopping is also just a short walk away with something for everyone at South Side Works or Station Square and many others. During your stay at the Holiday Inn Express hotel take in a game at Heinz Field, home of the Steelers, PNC Park, home of the Pirates or Concol Energy Center, home of the Penguins. For our corporate guests we are located just a shuttle ride away from such companies as US Steel, Finmeccanica Spa, PPG Place, the FBI building, Dynavox and General Dynamics. We also offer an on site restaurant & lounge open until 10pm, Bridge Ten Brassiere. Visit Pittsburgh & Stay Smart at the Holiday Inn Express Hotel Pittsburgh! ... more less
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- Also Known As:
- Holiday Inn Express Pittsburgh South Side Hotel Pittsburgh