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“Exceptional service”

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Courtyard Pittsburgh Shadyside
Ranked #41 of 72 Hotels in Pittsburgh
Certificate of Excellence
Reviewed February 19, 2013

I booked two rooms for visiting family members, and needed for one of the rooms to be accessible for my mother. The booking agent and all of the folks at the front desk could not have been more helpful with room selection options and check-in. The hotel is is very nice and well-maintained; the location was perfect; the price reasonable. But what really stands out is the staff. Thank you for being so welcoming!

Room Tip: They are extremely accommodating for guests with special needs.
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  • Stayed: February 2013, traveled with family
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Thank margielee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded February 24, 2013

margielee,
We were delighted to have you and your family stay with us at Courtyard. I'm glad to hear that our staff was able to accommodate your family, and I'm pleased you enjoyed their warm and welcoming assistance. We enjoyed your company and hope you visit us again soon.
Sincerely,
Alexandra Starr, General Manager

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168 - 174 of 272 reviews

Reviewed January 16, 2013

My father scheduled a knee replacement at Shadyside Hospital in January. As we live 60 miles away and winter weather could be a challenge my parents and sister stayed at the Courtyard the night before surgery and for the next two nights.

On check in the staff was very attentive to the needs of 80 year olds without being noisy. Clear and thoughtful descriptions were given on how to best get to the hospital the next morning. The front desk manager explained that the room change from suite to regular room when Dad was in the hospital could be at any time during the day and help was always available.

The meals were great but most appreciated was the kind attention in a stressful time. Surgery went well and check out was on time. Thank you Marriott.

Room Tip: The 6th floor suite had a great view of East Liberty
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  • Stayed: January 2013, traveled with family
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded January 23, 2013

John R,
We're glad to hear from you and learn of your pleasant stay with us. I'm pleased to know that our staff was attentive to your needs, and I'm especially pleased to know that we were able to provide a comfortable place for you and your family to rest. I'm glad to hear that your Dad is recovering well. Thank you again.
Sincerely,
Alexandra Starr, General Manager

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Reviewed December 16, 2012

The hotel offers free shuttle service to nearby areas like CMU and Shadyside. Sometimes, the wait for a driver and/or a shuttle can be quite long though. Once, when my husband and I had been waiting for an hour, one of the supervisors, Selim, offered to drive us to our destination. He certainly went beyond the call of duty. He is an asset to the hotel.
The manager, Alex, is very friendly. Her presence during our check-in process made us feel at home instantly.

  • Stayed: August 2012, traveled with family
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1  Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded December 21, 2012

Carol L,
It is wonderful to hear from you. We appreciate your kind words, and we're delighted to hear that you enjoyed your stay with us at Courtyard Shadyside. Thank you for remembering us personally and taking the time for the personalized review. We think of our hotel as our home tool and we always celebrate, as a team, when we have succeeded in passing that along to our guests! We look forward to seeing you the next time your travels bring you back.
Sincerely,
Alexandra Starr, General Manager

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Reviewed December 16, 2012

They explained everything at check-in, kept my luggage for me after checkout time, and had a nice lobby, a functioning workout room and a good breakfast. There was a small store with food in the lobby, which was helpful for dinner. The neighborhood seemed nice. I can't find anything to complain about.

  • Stayed: December 2012, traveled solo
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1  Thank SuperPicnicWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded December 21, 2012

SuperPicnicWoman,
Thank you for your review. We're glad to have had you as our guest, and we're delighted to hear that you had a pleasant stay with us and took the time to let us know. I will make sure to share this with our team to see the impact all their hard work and dedication has on the guest experience! I hope you get a chance to stay with us again in the near future.
Sincerely,
Alex Starr
General Manager

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Reviewed November 4, 2012 via mobile

Friendly and accommodation staff on repeated visits here. I wish the restaurant was open earlier than 6:30a but the beds are comfortable and the location is ideal for me, being right next to Shadyside Hospital

  • Stayed: November 2012
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1  Thank Curt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded November 7, 2012

Curt G,
Thank you for your kind review. We're glad to be your choice hotel while visiting Pittsburgh. I'm pleased to know you enjoy our friendly staff as well as our comfortable beds and convenient location. We hope you will continue to visit us, and we look forward to your return.

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Reviewed November 2, 2012

I would recommend this hotel just for the location near CMU.

Otherwise its another nice but nondescript Marriott. Service was good, rooms were good.

The manager was nice an moved us from the top floor (which we requested) to a lower floor, as the HVAC system on the roof made the ceiling in our room vibrate. This annoyed my wife, which is a bad thing.

However, there is a Starbucks attached to the hotel for you coffee drinkers!

Room Tip: Avoid the top floor, as the HVAC system makes the ceiling vibrate in some of them.
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  • Stayed: September 2012, traveled as a couple
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1  Thank AZSage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded November 7, 2012

AZSage,
Thank you for taking a moment and writing a review about your stay with us at Courtyard Pittsburgh Shadyside. We're pleased to have you and your wife as our guests, and glad you enjoyed your visit. I'm glad we were able to move you to a different room as we always aim to please. We're grateful for your recommendation to other viewers and hope we will see you again for another great visit.

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Reviewed October 22, 2012

Nothing terrible. Nothing great. Valet parking is a pain because about half the time there's no valet around. It was never explained by the guy having been out fetching a car because they would always appear from inside the hotel. This wasn't at a weird hour and happened four times in two days. This also results in big jams at the tiny pick up spot which can't fit many cars.

Restaurant is understaffed at breakfast. One waitress is not enough to run the whole place.

  • Stayed: October 2012, traveled on business
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1  Thank hockessin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh Shadyside, responded to this reviewResponded October 24, 2012

hockessin1,
Thank you for your review. We value your business, and we're glad to have had you as our guest. I apologize for gaps in Valet availability. We will ensure we evaluate the needs and busy rush hour times to maximize coverage for guests like yourself in the future. Thank you again for your patronage and valuable feedback! We hope to see you again soon.

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Additional Information about Courtyard Pittsburgh Shadyside

Address: 5308 Liberty Ave, Pittsburgh, PA 15224-2356
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Bloomfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Pittsburgh
Price Range: $146 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pittsburgh Shadyside 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Courtyard Pittsburgh Shadyside is just steps from the shops of Shadyside and one mile from Oakland. Minutes from downtown Pittsburgh, the Courtyard Shadyside is close to the University of Pittsburgh, Carnegie Mellon University, UPMC Shadyside, Hillman Cancer Center, Children's Hospital of Pittsburgh, CONSOL Energy Center, and the Pittsburgh Zoo & PPG Aquarium. The Courtyard Pittsburgh Shadyside thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi at this Pittsburgh Shadyside hotel. Enjoy breakfast or a full dinner in The Bistro Restaurant. Relax in our indoor pool, fitness center or lounge. Valet Parking Fee on property is $17.88/Day. The perfect choice among Pittsburgh hotels, the Courtyard Pittsburgh Shadyside looks forward to exceeding your expectations! ... more   less 
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Also Known As:
Courtyard By Marriott Pittsburgh Shadyside Hotel Pittsburgh
Pittsburgh Courtyard
Pittsburgh Marriott

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