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“Clean, Friendly, Great Fitness Center”

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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Ranked #22 of 68 Hotels in Pittsburgh
Certificate of Excellence
Harrisburg, Pennsylvania
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Clean, Friendly, Great Fitness Center”
4 of 5 bubbles Reviewed May 14, 2014

We had another great stay at the Doubletree, Greentree. The hotel is nicely renovated both in the lobby area and the rooms. The hotel is very clean and the front desk was helpful. They even arranged a shuttle to PNC Park for us.

The restaurant / bar is also newly renovated and has great service. The fitness center is HUGE for a hotel. Several treadmills, ellipticals, and a couple of bikes. Also, 2 sets of free weights and several weight machines. Very nice. The pool is indoor and outdoor.

The only drawback is the bathroom. It is clean and updated, but it is VERY small. There is no way for two people to get ready at the same time.

The next time we are in the area, we will stay again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 17, 2014
Kelly,

Thank you for the great feedback you provided regarding your stay! Next time you are in the Pittsburgh area, we will look forward to seeing you.

Have an EXCELLENT day,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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964 reviews from our community

Traveler rating
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    62
    26
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mercer, United States
1 review
5 of 5 bubbles Reviewed May 14, 2014

This place has a bar, bistro, restaurant, pools, a driving range, very clean rooms, room service, you name it... they will take care of it. Well worth staying here. They offer many little service like laundry, quick check out,...they will even sew a button on your shirt if you need it done. The staff are friendly and helpful but without being fake.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Timothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 15, 2014
Thank you so much for sharing your experience on Trip Advisor! We strive to create EXCELLENT experiences and are glad yours was rewarding. Come back and see us again soon.

Have an EXCELLENT day,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cherry hill, United States
1 review
5 of 5 bubbles Reviewed May 12, 2014

The hotel was clean and well kept. The staff was friendly gave me a 10 dollar credit for breakfast, a free drink at the bar, and a warm chocolate chip cookie when I checked in. It was also fun at night at the hotel bar with great food.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 15, 2014
Jeff,

We appreciate your loyalty and we will continue to provide clean accommodations, friendly service, and a fun atmosphere! These are three more reasons we hope you return to stay with us very soon.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Point Pleasant Beach, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 12, 2014

Jennifer at check in always greets you with a smile and willing to help. The cookie is always a treat. The rooms are quiet and very nicely decorated. The bed is very comfortable and the room has all services you need. The Champions Bar and Restaurant is great especially since its always open until 2:00am. The food is excellent and the lounge always offers specials

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bruce Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 15, 2014
Bruce,

Thank you for the EXCELLENT review on Trip Advisor! Jennifer will be recognized for her efforts and we hope you keep coming back to us in the future.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph, Canada
1 review
4 of 5 bubbles Reviewed May 10, 2014

Hi there, last Sat May 3 and May 4th, our group from Canada, baseball road trip with Blue Jays stayed at your hotel. The staff were great and super friendly:):):) Cookies were a very nice touch and the bed was nice and room for the most part was very nice:) Disappointed the pool was not available at the time.... The bathroom was kinda of a little small and needs a little work and on the carpet in my room #1421 was red mark stain's on floor.

Overall, I would rate my stay, 7.5 out of 10:):):):) I would stay at your hotel again, based on your staff member's friendly attitude's:) Food and drink in Champion's was very good:)


Chris from Canada:) I love the city by the way:)

Room Tip: Being on the fourth floor, it was very quiet, no issue's with noise at all....
See more room tips
  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 15, 2014
Chris,

Thank you for posting a review on Trip Advisor! I will be sure to share your comments with my entire team and strive to make your next experience a Perfect "10!" We look forward to welcoming you back to our city in the future!

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United States
1 review
4 of 5 bubbles Reviewed May 8, 2014

Stayed for the weekend 3-4 May and found that the pool was being repainted, also making the Jacuzzi unusable. Very disappointing considering that the rest of our stay was very good. Call beforehand if this is a selling point for you-- as it is for me.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 10, 2014
Thank you for sharing feedback on Trip Advisor! We apologize for the inconvenience with our pool being closed but it will re-open on May 23, 2014, so we hope to welcome you back to enjoy this amenity in the future should you return to Pittsburgh. Thank you for your other kind compliments as well.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte
Level Contributor
183 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed May 8, 2014

First, the 'VG' rating is simply because I heard several people in my group agree they would've liked easy access to strolling around in the neighborhood. This hotel is located up on a hill, and you'll have to drive to get that casual flavor. Still, though it was my first stay here, it was not their first... and they do like the service and amenities. Front Desk is full of personable and helpful members who are also not afraid to ask one another for assistance if there is a confusing situation. Mine was confusing because, though I was with a group I was paying separate. It may not sound like a big deal, but since it was reserved as a block, it was not a simple everyday occurrence. They worked together and got it right. Thanks Jennifer. Wait staff is also wonderful, and did not seem to mind interacting with our group. Thanks Cindy. It's a huge place, and I did not get to enjoy the full range. So I will look forward to staying here again, next time I'm in the region.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rking3170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review, May 10, 2014
Thank you for your kind comments regarding your stay with us! We will look forward to the next time we get to welcome you back. I will also be sure to pass on your compliments to Jennifer and Cindy. Have an EXCELLENT day!

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Property: DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Address: 500 Mansfield Avenue, Pittsburgh, PA 15205-4353
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Pittsburgh
#7 Business Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
#18 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3.5*
Number of rooms: 465
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Pittsburgh - Green Tree, renovated in Sep 2013, is located only 3 miles from downtown. We invite you to enjoy complimentary hotel shuttle to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool. ... more   less 
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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