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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Ranked #23 of 74 Hotels in Pittsburgh
Certificate of Excellence
Reviewed December 22, 2013

not very good no heating and coffee maker not working When you want to go to bed had to wait for half an hour for heating to go on. When you wake up to go to attend business, coffee maker not working make your day start craby.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Harita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded January 5, 2014

Thank you for sharing your experience on Trip Advisor. We appreciate all of our guests' feedback as it helps us to identify what we do that is excellent as well as areas where we can improve. I will be sure to share your comments with my team. We hope to have another opportunity to serve you in the future and deliver the EXCELLENT experience that we typically pride ourselves in.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,163 - 1,169 of 1,199 reviews

Reviewed December 20, 2013

While I wasn't terribly impressed with parking in the very back and entering into a concrete stairwell, our room was very nice. The service people were both professional and friendly. The crowning jewel was that my child left behind a pillow which was promptly mailed to us after we contacted the hotel manager.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded January 5, 2014

Richard,

Thank you for posting a review on Trip Advisor. We are glad to hear that you were happy with our team and the service provided to you. Come back and see us again in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

We had a King room- was nicely furbished and very clean. Would choose this hotel again. Just a bit pricey but good quality. Food at the restaurant was very good. Fitness center and pool very nice. Good location if you need to be in the Mount Lebanon area. No fighting rush hour traffic.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded January 5, 2014

Barry,

Thank you for choosing our property for your stay in Pittsburgh. As you mentioned, we are conveniently located to the South Hills of Pittsburgh as well as a short drive to Downtown Pittsburgh and Pittsburgh International Airport. We hope that not only our location but the service provided will bring you back to us in the future.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

The hotel was convieniently located to downtown. The staff was very friendly and helpful. My fiance and I spent an evening relaxing in the bar. The room was well furnished and the bed was very comfortable.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Jeffrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded January 5, 2014

Thank you for sharing comments regarding your recent experience. We strive to provide an EXCELLENT experience and high quality accommodations to each and every one of our guests. We hope to have the opportunity to serve you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

A very good Doubletree. Fitness area is one of the best I've seen in the chain. Room service was prompt and the food was good for late night. Bfast eggs to order always a plus. Check in was quick as a Diamond. Would definitely stay here again.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Jeffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded December 22, 2013

Jeffrey,

Thank you for providing feedback regarding your recent stay. As a Diamond Member, we sincerely appreciate your loyalty to the Hilton Family of Hotels. Should your travels bring you back to Pittsburgh, we hope to welcome you back and provide you with another EXCELLENT experience.

Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

We came from N.C. to my sister's wedding and stayed 3 nights. It was the best hotel I have been to. The staff was very professional but very personable as well. The beds were so comfortable. The food was hot and very good. The fitness room was outstanding and the cleanliness was a 100!!! I would definitely recommend staying here. I wish every hotel was up to their standards. Kudos to the staff!!!

  • Stayed: December 2013
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1  Thank Claudia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded December 22, 2013

Claudia,

We are thrilled to hear that you had an EXCELLENT experience while you were with us. We strive to create rewarding experiences for every guest and look forward to serving you in the future.

Sincerely,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

We stayed just one night here. We were in for a funeral. I was impressed as soon as I walked through the doors. Staff was very nice. Check in was quick. Our room was very nice and clean. The bed was so comfortable. I had a good nights sleep. Wish i had a bed like this at home. We had the breakfast buffet in the AM. Food was good but barely warm. All in all I would stay here again and I highly recommend this hotel.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
1  Thank BrendaF8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this reviewResponded December 22, 2013

Brenda,

Thank you for posting a review on Trip Advisor. We strive to make sure that every guest has an EXCELLENT stay and we are glad that you were impressed. We hope to welcome you back in the future and that you have the opportunity to return under better circumstances.

Warmest Regards,

Stephanie Masullo
Director of Front Office
stephanie.masullo@camhosp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205-4353
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Pittsburgh
#13 Family Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
Price Range: $97 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3.5*
Number of rooms: 465
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Pittsburgh - Green Tree is located only 3 miles from downtown. We invite you to enjoy hotel shuttle at no charge to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool. ... more   less 
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Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson

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