This was a very clean hotel, friendly staff and good breakfast. However, I must comment on the trains that ran all night long just feet from our room! I've stayed in hotels near train tracks before, but this was ridiculous. The room literally shook each time a train went by all night long. I wish I had read the TripAdvisor reviews before I booked the stay as I see this is a common complaint. The solution? Put customers on the river side of the hotel. If only the train track side is available, then advise customers of the noise issue and let them decide if they want to stay there. I think this train noise issue is significant enough that customers should be advised of it before they book the room. In one recent TripAdvisor review, the hotel manager commented that the reviewer may want to consider the river side of the hotel for their next stay. Obviously, management is aware of this issue. We had a busy weekend planned, and our awful night's sleep put a real damper on our activities. I'm usually pleased with our Marriott stays when we travel, but this one really disappointed us.
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- Also Known As:
- Springhill Suites Pittsburgh Southside Works Hotel Pittsburgh