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“Friendly staff” 5 of 5 bubbles
Review of SpringHill Suites Pittsburgh Southside Works

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SpringHill Suites Pittsburgh Southside Works
Ranked #61 of 68 Hotels in Pittsburgh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly staff”
5 of 5 bubbles Reviewed January 4, 2013

Stayed here on New Years eve. The staff was very friendly and went out of their way to make it an enjoyable experience. Although the hotel was full, their services were quick and efficient. Would recommend this hotel to anyone.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melanie102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
    58
    109
    58
    29
    15
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Parkersburg, West Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed December 12, 2012

I stayed here before in a lovely room on the other side of the hotel; never realized this place has a serious issue with noise from trains. I am very very noise sensitive and always try to note that I want top floor quiet room etc. Unfortunately, I booked quickly at Marriott.com and neglected to add that note apparently. I am in Room 302 which might as well be on top of the d..n train track, ony 304 is five feet closer. I asked to switch rooms at 6:15 p.m.; told they were full but it's now nearly 10 p.m. and there's only 39 cars (about 40% full) in the lot so I have my doubts. Marriott owes this info on its website about this hotel. So much for a productive work day tomorrow if I can't sleep tonight!

Room Tip: Avoid the side with the train tracks. Note, there is no room service or restaurant. And no wine in t...
See more room tips
  • Stayed December 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Judy26101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed December 9, 2012

If you want to sleep, forget it. The train runs past at least twice an hour and it's incredibly loud. There is no soundproofing. It's you, the train, and your neighbors, who might as well be in the same room as you. If you came to party maybe you can pass out and get through it, but I rather doubt it.

  • Stayed December 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jez1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed December 9, 2012

Ok. First and foremost if you are a light sleeper you might want to try some place else. I was still able to get a good nights rest but trains were coming as late as 10pm and as early as like 4 or 5 in the morning! WTF? And they would blow the horns. Why Marriott will build a hotel over train tracks (literally) is beyond me. The staff was ok. Friendly yes, informative not so much. If you do stay at the hotel be sure to ask them for the resteraunt coupons upon arrival..because apparently it's you are suppose to be psychic and its YOUR responsibility to know that the hotel has coupons for local resteraunts. The hotel was clean and convenient to where I needed to go..plus they have a shuttle that will take you anywhere in a 3 miles radius which was nice although I didn't use that service. Overall this was just an OK experience..and I would say not one of my better Marriott experiences. There were only little annoyances..nothing to make this place somewhere you can NOT stay. Just Ok like I said.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tmanuel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, NY
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed December 3, 2012 via mobile

We stayed one night as planned. No one slept a wink. We knew about the train that ran frequently through the night. Having lived in a NYC apartment by an elevated subway, thought we could manage. Not only does the train run regularly at all hours, but many also honked their horn repeatedly which was what prevented sleep. Then, the suite next to ours had many people staying in it.....and you could hear every word, a glass in the sink, even every time they used the facilities....you could here it ALL. The fact that they were engaged in loud conversations late into the night only compounded the noise issue.....it took 30 minutes for staff to talk to them after I called at midnight to complain about the noise. I have never called the front desk with a complaint before. I have never written a negative review before. The fact is, travelers frequently use hotels to sleep before continuing a trip. If you can't sleep, the hotel has failed a main mission. Without sound protection, clean, comfortable beds and nice staff means nothing. I would never step foot in a spring hill hotel again for the design flaw alone.

Stayed November 2012, traveled with family
Helpful?
Thank JTMAlbany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saxonburg, Pennsylvania
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

We just stayed one night but we have been here previously. This is about one of the cleanest hotels we've been to. The pool area is the cleanest of any of the Marriott properties we've been to. We were on the sixth floor. I was surprised that we were able to hear the train. Even though the train ran off and on all night, I slept right through it. The room was spacious. We had planned on driving into town for our concert, but because of all the activities going on in town, we decided to use their shuttle. Worked out perfectly. Are definitely planning on coming back next year. Have noticed that their prices tend to run higher than other local Marriott properties even when there is no Steeler game.

Room Tip: Because of the train that runs beside/under the hotel, I would probably choose a higher floor.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Burg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 14, 2012 via mobile

I definitely recommend this hotel. The rooms are clean, modern, and very comfortable. The service is also great and friendly. The hotel is located across from a great running path, and is within walking distance of several bars, shops, and restaurants. Downtown and other attractions are only a short drive away.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kholmha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Pittsburgh Southside Works

Property: SpringHill Suites Pittsburgh Southside Works
Address: 2950 S Water St, Pittsburgh, PA 15203-2393
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 68 Hotels in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Pittsburgh Southside Works 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Springhill Suites Pittsburgh Southside Works Hotel Pittsburgh

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