I stayed here two years ago and just had the pleasure of staying in the Pittsburgh Fairmont. The property is still the best hotel in Pittsburgh by a long shot.
Rooms - the rooms are modern, comfortable and up to date. Great bed and nice bathrooms with separate tub/shower. I do wish the door to the bathroom sealed off the bathroom and there was an exhaust fan. I like having a keurig coffee machine and the refillable water jugs too. Really nice rooms.
Valets - the guys working the valet stand are excellent. Friendly and quick to serve. We used them for parking and getting a cab. Couldn't be nicer.
Room Service - we did breakfast twice via Room Service and it was consistently excellent. I like that you don't have to sign for the bill - it's just included and no pressure for additional gratuity.
Spa/Gym. - one of the best hotel gyms of ANY property (it's shared with the residents who live in the condo portion of the building.) We also booked massages with a therapist named Dylan who was there two years ago when I visited. Absolutely excellent and experienced therapist.
Lobby drink service - the only bad thing was the level of service in the lobby area. We were there on a Saturday night and it was busy. There was a great jazz band and singer there and the crowd was having a good time. The problem was the wait staff working the area outside of the bar (The bar folks were very good). Our experience was they could have cared less about anyone - even after the crowd left the waitress working could not have been less interested in helping us with a drink or ordering some food, etc. Really surprising considering how the rest of the staff works. The other waitress couldn't wait to leave. Maybe they were having a bad night.
All in all - I highly recommend the Fairmont Pittsburgh. This is not like most other Fairmont Hotels - it's modern contemporary in style in a beautiful new glass and steel building with very good service and great rooms.
- Official Description (provided by the hotel):
- Located in the heart of downtown Pittsburgh, Fairmont Pittsburgh is within walking distance to the city’s thriving Cultural District, Market Square, eclectic shopping and world-class sporting venues. The Four Diamond, 185-room property is LEED certified at the Gold level. ... more less
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- Also Known As:
- Fairmont Pittsburgh Hotel Pittsburgh