The Holiday Inn on Micknight road, is difficult to get to. You can’t just turn into it, but rather loop around in a parking lot on a road with no turn arounds. My GPS kept going off, and I didn’t see a sign to get to it. Here is your hint: The road to the entrance is behind the Chipotle.
Going up the large hill to get to it, you will think it is the beginning of an Alfred Hitchcock movie. They should have just torn it down and redid the whole hotel in the midst of their renovations. It looks pretty scary at night, especially sitting on top of a hill. Once you park and come inside, rest assured, everything has all been redone. Everything appears modern with current fixtures and flat screens.
My check in went smoothly, and I was relived that it was nicer on the inside than on the outside. Once inside my room, I was pleased. The room was clean, groomed and modern. My room, 509, even had a view of the landscape, which was nice. The down side was a really outdated box TV with a very blurry picture. If you are used to HDTV at home, you might want to pass on TV watching all together in your room and stick to your laptop. I was pleased to also see that rooms came with a fridge and a microwave. This was good news to me because I am a “calorie watcher” and usually bring home / reheat leftovers the next day.
I enjoyed a warm shower the following morning with Bath and Body products in my favorite scent. I also liked that this hotel provides you with a makeup wipe, mouthwash, good shampoo and conditioner.
The trip more or less went downhill from here. I came downstairs to catch my ride with a colleague, but not before I had breakfast. I stopped into the restaurant that is also redone and stood waiting…and waiting…and waiting. It was morning, and I only had a finite amount of time to eat before I had to leave. I flipped through a menu at the hostess stand, and no one came. I walked through the restaurant hoping I could flag down a waitress. There were 2 people in there looking zoned out, and sipping coffee. I continued to search for anything that resembled a worker. Nothing.
Irritated beyond measure and now running too short on time to complain, wait for staff, get served, and be on my way, I relegated myself to a Fiber One bar in my bag. I was pissed. I needed egg whites and toast to start my day off, but figured…it’s the Holiday Inn. What do you think you are going to get here? Service?
That night when I returned, I was pleased that there was the aforementioned Chipotle nearby. All organic fast food nearby was a definite plus. I enjoyed my organic meal in my room too unwind from a long day. That is when things went further downhill. Bugs. No, not just 1. 5 of them. They kept coming into my room from the vent system that controlled the air. I killed them each, one at a time, and flushed them down the toilet. Disgusting. I was too tired to call the front desk to complain. I needed sleep. Just then, one of them landed in my bed, on top of me. I wanted to SCREAM. I was so disgusted. I killed the thing, flushed it down the toilet and resolved myself to complain in the morning on my way out.
Once morning, more bugs had arrived. I went down to the front desk to tell the worker. Now, I would have expected a very apologetic response. Nope. She merely said that she would have maintenance check on it to see if they could do anything, but there was probably not a lot they could do. Another worker piped up, “Oh stink bugs? Yeah, you need to flush those down the toilet.” I’m sorry. Was I magically just transported to Africa? I did NOT sign up for a room with BUGS all over! Now, I am being instructed on how I am supposed to manage the bugs in my room that is $100 a night? Absurd. I had to go to work, but thought this was pretty crazy. I didn’t return back until around 10 PM to….you guessed it…more bugs. Wow. Maintenance had really outdone themselves with getting rid of them. As if that weren’t disgusting enough, the microwave in my room didn’t work. UGH! THIS PLACE!
I was happy to be checking out and getting the hell out of the there the following morning when…umm…more bugs. I decided to take some pictures of them as proof of their existence, since no one on staff seemed to care at all. Upon check out, I was asked how my stay was and responded about the bugs. She just said there is nothing they can do, this is a problem in Pittsburgh, and have a nice day. Oh.My.God. Revolting service and revolting BUGS. After 2 complaints, and when they were unable to resolve the problem, not even the gesture of a coupon, or a free night. Absolutely disgusting.
- Official Description (provided by the hotel):
- The LaQuinta Inn and Suites Pittsburgh North is a home away from home for all travelers. Located in Ross Township, it is very close to all sporting venues and Ross Park Mall. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Pittsburgh - North Hills Hotel Pittsburgh
- Holiday Inn North Hills
- Pittsburgh Holiday Inn