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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Reviews (1,708)
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1,212 - 1,217 of 1,708 reviews
Reviewed September 4, 2013

We had never been to Pittsburg before and only knew we wanted to go to a Pirates game at PNC Park. Immediately the person at check-in said we better get over to the park to get tickets because they were pretty sold out. Then she showed us a map and how to get there either walking or using the "T"...which happened to be across the street from the hotel. She was right! We got the last "obstructed view" tickets to a sold out game. When we wanted to go to the strip district, the hotel provided a free shuttle...and the driver gave us his card to call him when we wanted to be picked up. He picked us up within 5 minutes of the call. When I needed to print boarding passes, the business center had readily available, up to date, fully running computers and printers. What a gift! We loved the location and service provided.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Roseann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded September 9, 2013

Thank you for taking the time to submit a great review on Trip Advisor! I am glad you got your tickets to the Pirate game and we hope to welcome you back in the future.

Sincerely,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

This is a hotel on Hotwire and we stayed there for 2 nights for just over 200 all together including parking! It was our first time to Pittsburg and we loved it hotel has a great location! It is across the street from the consol energy center where the penguins play which was cool!! And the hotwl has a free shuttle too which was perfect when we went for dinner on the south side and explored the rest of the city during the day, I would stay here again!

  • Stayed: August 2013
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1  Thank Taylor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded September 11, 2013

Thank you for submitting a great review on Trip Advisor! We look forward to seeing you in the future.

Sincerely,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

We just stayed 4 nights for the FSU vs Pitt football game. The staff here was excellent. Helpful and they could answer all of our questions. You are right across the street from the T stop(which is free for downtown) so it's perfect for those going to any ballgames. We did not have a car so foot access for us was key. Dunkin Donuts across the street which was great for quick breakfast.

  • Stayed: August 2013
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Thank Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Great hotel for our stay in Pittsburgh. Hotel provides free shuttle service to anywhere in Downtown area. We used this several times and driver was always prompt in picking us us. Restaurant was very good also.

  • Stayed: August 2013
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Thank PDF70503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this reviewResponded September 11, 2013

Thank you for taking the time to share your experience from your recent stay with us. As you mentioned, we are in an ideal location Downtown Pittsburgh and run a courtesy shuttle service throughout the Downtown area for our guests. We hope to have the opportunity ti serve you again in the near future.

Regards,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

The hotel is average. The employees were friendly and courteous but the room had some issues. First the keys failed every day so I had to go to the desk to get them fixed and even after that only one of the two I had ever worked. The first night a light in the room came on every time the A/C came on. The staff fixed it after the first night.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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