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“Great place to stay while visiting colleges with my daughter!”

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Ranked #28 of 71 Hotels in Pittsburgh
GreenLeadersGold level
Columbus, New Jersey
Level 3 Contributor
10 reviews
4 hotel reviews
“Great place to stay while visiting colleges with my daughter!”
Reviewed September 12, 2011

Clean, friendly, beautiful place to stay. Great breakfast too!

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank prusso2178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smasullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, September 21, 2011
Thank you for posting a review on Trip Advisor. I am so glad to hear that you had a great experience and we hope to see you again soon.

Stephanie Masullo
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
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English first
New England
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 12, 2011

We stayed for a weekend wedding. The one bedroom suite room was very nice, clean, & comfortable. The pull-out couch was an added value since there were 3 of us. The room & hotel were very clean, a #1 priority on my list. The bathroom & bedroom were kind of small, but accommodating, & we had an ugly rooftop view. Overall I would recommend this hotel, although the price was above average for an average hotel. Location was central. Restaurant was overpriced, & they forgot to give us our cookies.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gointothecountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smasullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, September 21, 2011
Thank you for taking the time to share your experience. All of our one bedroom suites have pull-out sofas to accomodate larger parties. We are glad that we could comfortably accomodate you. We take pride in providing our guests with clean rooms and work very hard to achieve nothing less than 100% satisfaction. We hope to serve you again in the future.

Stephanie Masullo
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia area
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2011

I travel a bunch as an IT trainer for a law firm and this has been the BEST hotel I've ever stayed at. Everyone is beyond nice and the lobby always smells of delicious delicious cookies!

  • Stayed January 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank katrinaevening
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smasullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, September 21, 2011
We are thrilled that your stay with us was a rewarding experience and appreciate you taking the moment to share it on Trip Advisor. We take pride in providing quality guest service and always look forward to sharing our famous warm cookies.

Stephanie Masullo
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grapevine, Texas
Level 4 Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 7, 2011

Nice property in the downtown area, very easy access to the ballpark. Rooms are updated, exterior and entryway nice. Decent price through Hotwire.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GigglesandGaggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smasullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, September 21, 2011
Thank you for reviewing our property on Trip Advisor! As mentioned, we are short walk to PNC Park as well as restaurants, shopping, attractions, and other venues. We hope to have the opportunity to serve you again in the near future.

Stephanie Masullo
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level 4 Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 1, 2011

Central location, walking distance from business and restaurants. Conference rooms available. Helpful staff. Restaurant is above-average, tending toward Italian choices. Suites are spacious but basic. Nice beds.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KarmaKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smasullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, September 21, 2011
We appreciate you taking your time to share your experience on Trip Advisor. We are thrilled to hear that you had a positive experience in our award winning restaurant, the Bigelow Grille, and also enjoyed our Sweet Dreams bedding by Doubletree.

Sincerely,

Stephanie Masullo
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnstown, Pennsylvania
1 review
Reviewed August 29, 2011

As always the hotel staff was very friendly and helpful. We had a great view of mellon arena. Room service was lacking though. My wife and I ordered dinner from room service before heading to a Steeler game. I ordered a $20 Steak and She had a $15 Steak Salad. The food was not bad but no great either. The problem was that we were told that it would be 35 minutes until the food arrived. It took an hour and15 minutes for the food to arrive which caused us to run late for the Steeler game. There was a Nice sized Flat Screen tv in the room but when you only get 25 channels and 23 of those channel are sports/new/shopping channels it really doesn't matter what quality of the picture is. I noticed that they offered On-demand movies. Deperate for something to watch i Browsed the On-demand movies but soon discovered that no movie is worth $17.00 to watch once. Not that it really matters but for $165 a night, they could at least afford an exhaust fan in the bathroom. Room was kinda small.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Ohio
Level 5 Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 25, 2011

Wife and I stayed here for a few nights, The hotel was terrific, very clean wait staff was very accomodating. BUT!, Pittsburgh is a MESS, navigating the town with all the construstion, Movie shooting, and general disrepair, Frankly Im glad we only ventured out a few times. Breakfast Buffet was great omlets HUGE, and Stuffed to the gills. If I had a beef with the hotel, it was the construction noise I believe coming from the 15th floor, (We were staying on the 14th). I'm sure it wont last long, because THEY START EARLY! Enjoy...

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cmsinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smasullo, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review, September 21, 2011
Thank you for posting a review of our hotel from your previous stay with us. Although unfortunate that you experienced Pittsburgh during a chaotic time, we hope to have the opportunity to serve you in the future should your travels bring you back. The construction in the downtown area is nearing its end which will make it much easier to navigate the city, and we will always have the great breakfast buffet in which you enjoyed this past time.

Stephanie Masullo
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Property: DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 
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Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree

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