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“great property,not the best location”

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Fairfield Inn & Suites Pittsburgh Neville Island
Ranked #50 of 71 Hotels in Pittsburgh
Level 6 Contributor
127 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“great property,not the best location”
Reviewed October 13, 2013

Rooms are large and clean and the hotel and its staff are first class. As good if than better than any marriott property (or other hotel) in the entire pittsburgh market.

The only real negative is the location. It is quite close to the highway depending on where you are in the hotel you may hear some traffic and truck horns. Also, in terms of dining, there are really no decent restaurants within 15 minutes of the hotel, not a big deal by the closest business space is about 20 minutes away at The Pointe by Robinson

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkJMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, October 22, 2013
MarkJMinneapolis,
We're happy to hear from you, and we're glad you enjoyed your stay with us at Fairfield Inn & Suites Neville Island. We appreciate your complimentary feedback on our spacious and clean accommodations, as well as our hospitable staff. Please plan to visit us the next time you travel to the area. Thank you again.

Sincerely,
Meg Barron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
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    13
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, IL
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 12, 2013

The hospitality at the front desk was quite nice, and everything else about my stay was exactly what you'd expect from a Fairfield. It is a newer hotel, which is always nice, too.
The only downside is location. It's just... blah. It might be a mile or two closer to the office I visit for business, but in the future, I'll go out of my way to stay somewhere more interesting. Business trips are already tough, and having something--anything--interesting to see or do in the evening makes a big difference.
So, no slight against the proprietor, staff, or anything else with the hotel, but I cannot recommend it unless it's literally on your way from place to place.

Room Tip: I was on the third floor, east side and didn't notice any highway noise. You may want to ask if...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, October 22, 2013
Chris S,
Thank you for sharing feedback from your stay at Fairfield Inn & Suites Neville Island. It's great to receive your kind comments about our friendly staff, and we're glad you found our hotel and amenities to meet your expectations. I'm sorry to hear about your disappointment in our location and hope you will reconsider staying with us again in the future. Thank you again for writing.

Sincerely,
Meg Barron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 11, 2013

This is a newer property and very well maintained. The hotel patio is on the Ohio River and has a great gas fire pit area on the patio. It is a great place to relax and enjoy the view especially after using the indoor pool which is next to the patio. The hotel room and bathroom were both spacious and very clean. Breakfast was good and the staff was very friendly and accommodating.

Room Tip: The nearby freeway adds some noise but the views of the river from my room were ver nice.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, October 22, 2013
andy k,
We appreciate you choosing Fairfield Inn & Suites Neville Island, and we thank you for writing a review about your experience. It's great to hear that you enjoyed a relaxing stay and found our clean accommodations, friendly service, and variety of amenities well suited for your travels. We hope to welcome you back as our guest again in the near future. Thank you once again for writing.

Sincerely,
Meg Barron, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
544 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed October 2, 2013

I can not imagine why anyone would be visiting Neville Island on a vacation, but this is a great place to stay if you have business with any of the local industry. The hotel is pretty new and offers the standard Fairfield experience. it is usually pretty packed too. Breakfast is decent and free. The rooms are priced well, but not as cheaply as some Fairfield's I have stayed at. The location is surreal, you get off the highway look up at a bridge and hills, surrounded by the waters of the Allegheny and a bleak industrial landscape with a broken down residential neighborhood. Like I said, no a vacation destination.

Room Tip: get one overlooking the river
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, October 12, 2013
George Y,
Thank you for sharing feedback on your experience at Fairfield Inn & Suites Neville Island. We appreciate you choosing our hotel for your business travels, and we're glad you enjoyed your stay. We hope you have an opportunity to visit us again in the near future. Thank you again for writing.

Sincerely,
Meg Barron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 12, 2013

We stayed here again this year for our annual golf outing. 16 of us in 8 rooms. They have a great fire pit outside with a beautiful view of the bridge. A woman named Kay was an incredible service provider in the morning. She took care of special orders for breakfast, offered to make more food after we descended upon the lobby near the end of breakfast hours. One of our ladies needed a laptop charger and Kay hunted one down from a business meeting on the property. She printed out directions to the golf course and asked several of us if there was anything else we needed.

Room Tip: The view on the river side is nice but it also looks over the firepit, which can get loud -- if 16 w...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, September 24, 2013
Amy D,

It’s wonderful to receive your review and complimentary feedback on your experience at our Fairfield Inn Neville Island hotel. We were happy to have your group back for the annual golf outing and we’re glad our friendly service and accommodating staff made for a memorable stay. I am glad to hear that Kay exceeded your expectations and I will be sure to share your wonderful comments with her and the rest of our staff. We appreciate your patronage and we hope to see you all again next year.

Sincerely,

Meg Barron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level 5 Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 3, 2013

We stay here when we visit family nearby. While it's not luxury, it's the best nearby option for what we consider a standard economy-luxury hotel, without going to the econolodge or travelodge level. Check in is courteous and efficient, as is check out. Breakfast is a combination of hot and cold including bagels, yogurt, muffins, fruit, eggs, sausage, waffles, and plenty of coffee, tea, and juice options. The hotel is well kept in terms of cleanliness and looks quite new. The rooms are nice and neat including an easy to work thermostat. The beds are comfortable and the pillows are down-like. Not sure if pillows are down or not, but I always sleep without these since they go flat and hurt my neck, which is common at most hotels nowadays. There is a restaurant infront of the hotel which is convenient for lunch or dinner without having to drive anywhere. It is right infront of you when you exit the highway, making it easy to get in and get out. Although we haven't used it yet, we keep saying we're going to use the indoor pool. I'm sure we'll get to it as we will continue to use this as our default hotel while visiting family in the area.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dianemdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, September 21, 2013
dianemdb,
Thank you for your patronage and feedback regarding your experience at Fairfield Inn & Suites Neville Island. I’m pleased to hear we consistently deliver friendly service and a pleasant stay during your travels. We greatly appreciate you selecting our hotel while visiting family in the area. We look forward to seeing you again soon. Thank you once again for writing.

Sincerely,
Meg Barron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 27, 2013

The location was perfect for the business trip I was on. I was given a room with a view of the expressway rather than the river so not much to look at that way. The thing that surprised me the most was the size of the room. It was one of the smallest hotel rooms I've ever been in. Other than that, the staff was very courteous and always very helpful.

Room Tip: Ask for a room with 2 beds, just to get extra space in the room. Also, request a room with a view o...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jmmarty72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review, September 19, 2013
Jmmarty72,

We appreciate you taking the time to leave a review of your stay at our Fairfield Inn and Suites Pittsburgh Neville Island. Thank you for your comments on our courteous and helpful staff along with our location. Please plan on coming back to visit us again so we can accommodate you in one of our river view rooms.

Sincerely,

Meg Barron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Pittsburgh Neville Island

Property: Fairfield Inn & Suites Pittsburgh Neville Island
Address: 5850 Grand Ave, Pittsburgh, PA 15225-1201
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Pittsburgh
#26 Business Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Pittsburgh Neville Island 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Fairfield Inn & Suites Pittsburgh Neville Island hotel is the perfect choice for business and leisure travelers alike. Convenient among Pittsburgh hotels, this hotel is ideally located off I-79, 15 miles to the Pittsburgh International Airport (PIT) and 10 miles to downtown Pittsburgh. The Fairfield Inn & Suites Pittsburgh Neville Island offers spacious and modern guest room, comfy mattresses, fluffy pillows and cozy blankets, spacious bathrooms and well lit work space with free wired and wireless High Speed Internet. Start your day with our new FREE hot breakfast featuring scrambled eggs and sausage. The Market is open 24 hours for snacks, beverages or sundry items. Unwind in our indoor pool, whirlpool or fitness center. Take advantage of our Business Center with free Wi-Fi and free local calls. Enjoy the convenience of our free shuttle service to local businesses, restaurants and entertainment. Experience an ideal location and terrific service at the Fairfield Inn & Suites Pittsburgh Neville Island! ... more   less 
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Also Known As:
Fairfield Inn Pittsburgh Neville Island Hotel Pittsburgh
Pittsburgh Fairfield Inn

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