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Fairfield Inn & Suites Pittsburgh Neville Island
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Reviews (326)
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All reviewsohio riverfire pitkings restaurantyogurthot tubfree breakfastexercise roomriver viewnice hotelthe breakfast areaindoor poolcomfortable stayking suiteeasy accessconvenient locationbusiness centerbridge
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Reviewed July 1, 2013

Best option for short or long period in any season. Very comfortable hotel, outstanding service, excellent personal treatment.
Silent and comfortable rooms, nice bed, shower, breakfast and room appliances.
Easy and cheap laundry.

Room Tip: The rooms at Ohio river side have a better view. The fitness center and swimming pool are also a great option.
  • Stayed: June 2013, traveled on business
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1  Thank EduCartaxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this reviewResponded July 6, 2013

EduCartaxo,
Thank you for your review and complimentary feedback about our great hotel and outstanding service. We appreciate your kind comments about our comfortable accommodations, excellent staff, and the variety of amenities that we’re proud to offer our guests. Please continue to make Fairfield Inn & Suites Neville Island your home away from home. Thank you again for writing.

Sincerely,
Meg Barron, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

I absolutely loved my stay at this hotel. The hotel is located on Neville Island right on the Ohio River. While Neville Island isn't anything to write home about (it's an old Industrial island), the hotel is located on a bluff overlooking the river with great views of the I-79 bridge. It takes about 20 minutes to get to downtown Pittsburgh from this property, but the drive has plenty of scenic views.

The hotel is extremely clean and well-decorated. The employees were friendly and helpful. The rooms were nice and the beds were comfortable.

As far as amenities go, the hotel has an indoor pool, hot tub, and fitness center. Also, there is a fire pit on the back patio (with plenty of seating) so that you can relax and enjoy the evening while watching the river.

The continental breakfast had plenty of choices and lots of seating. The breakfast staff was very attentive and made sure everything was well-stocked.

The only negative would be that there aren't many restaurants on the island. There is a King's Family Restaurant right next door, but that's about it.

Room Tip: Ask for a room on the back side of the hotel on the 4th floor for a great view of the Ohio River.
  • Stayed: June 2013, traveled with family
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Thank Inquisitive_Wayfarer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this reviewResponded July 1, 2013

bcmitchell35,
I’m delighted to hear of your pleasant stay and appreciate you sharing your experience with us at Fairfield Inn & Suites Neville Island. It’s great to receive your kind comments about our great location, friendly staff, as well as our clean and comfortable accommodations. We’re happy to have had you as our guest, and we’re glad you enjoyed your stay. Please plan to visit us again soon. Thank you again for writing

Sincerely,
Meg Barron, General Manager

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Reviewed May 29, 2013

Attentive staff. Work Hard to please their customers. When issues arise they are handled quickly and efficiently and every employee is made aware of the situation and resolution. The customer is always kept aware. I would stay there again in the future.

  • Stayed: March 2013
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Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this reviewResponded June 9, 2013

Steve P,
Thank you for writing a review about your stay with us at Fairfield In n& Suites Neville Island. I appreciate your kind comments about our attentive staff, and I’m glad you felt well taken care of during your visit. I will certainly pass along your complimentary feedback to our team. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Meg Barron, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

We had actually booked to stay the Courtyard by Marriot close to the airport, but Hotels.Com didn't actually reserve a room for us. We were finally able to find a room at the Fairfield Inn on Neville Island. It is about a 20 minute drive to the airport from here. The hotel is clean and the staff were very helpful. We had to leave before breakfast was served so I can't comment on that. The hotel also had BBQs out back for the guests to use. That is a nice touch.

  • Stayed: May 2013, traveled as a couple
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1  Thank Greystone26508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this reviewResponded June 9, 2013

Greystone26508,
We’re happy to hear from you, and we’re glad you enjoyed your stay with us at Fairfield Inn & Suites Neville Island. We appreciate your kind comments about our clean hotel and friendly staff. We hope you’ll have another opportunity to visit us again. Thank you again for writing.

Sincerely,
Meg Barron, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

This property has some cool features - an outdoor firepit overlooking the Ohio River, a large common area, some rooms with views of the river. But it 's getting a little shabby in some areas. Our room had a big stain on the drapes, worn furniture, really thin towels and bedspread. It 's an adequate place to stay though and the staff was very helpful.

  • Stayed: May 2013, traveled with family
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1  Thank dms1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this reviewResponded June 3, 2013

dms1878,
We appreciate you taking a moment to write a review about your stay with us at Fairfield Inn & Suites. I’m glad you enjoyed the cool features that our property has to offer, and found our staff helpful during your visit. I apologize for the areas that we fell short in meeting your expectations. We appreciate your feedback and hope you’ll have an opportunity to visit us again. Thank you again for writing.

Sincerely,
Meg Barron, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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