I guess being an airport hotel they can charge whatever they want. In this case it was too much. A couple of front desk employees were largely unhelpful. Wanted to buy a bottle of water, something not too challenging normally. However, the person in charge of billing my attempted purchase to my room wasn't available so even though there was a person working the desk, they couldn't or wouldn't complete my transaction.
My room is a typical Hyatt Place room, large but the furniture is dirty and beyond worn out. The rooms had the appearance of being cleaned, but when looking closer I can see the same dried coffee drops on my countertop that were there two days ago. Clearly no wiping/cleaning of the countertops.
We had some interaction with the sales manager on duty. Long story short, she was rude and totally unhelpful.
I've stayed at other Hyatt Place properties and they were more friendly and helpful. We will stay elsewhere on the next trip to Pittsburgh.
Overpriced, unfriendly, dirty rooms...I can get that at Motel 6 for half the price.
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- Also Known As:
- Hyatt Place Pittsburgh/Airport Hotel Pittsburgh
- Pittsburgh Hyatt