I unexpectedly stayed here one night in January when my flight home from Pittsburgh was canceled because of snow. As a result I checked in at around 5:00 when my business for the day was completed and was met by Chris. His name tag said something to the effect that he was new, but he was very well trained. He welcomed me, asked if I needed any information, and told me about the hotel. When I asked about convenience toiletries since I was staying overnight unexpectedly, he immediately retrieved a variety of items for me, including a toothbrush, tooth paste, hair comb, mouth wash, etc.
Later when I asked about the hotel's shuttle and whether it could take me to a restaurant that I had heard of, he immediately told me that it was within the 3 mile radius of the hotel and asked what time I wished to go.
This stay could have been very unpleasant given the circumstances, but Chris, his smile and his trainer saved it.
- Official Description (provided by the hotel):
- Our Oakland, PA hotel is located in Pittsburgh's medical and educational district and tucked in the heart of world-class university campuses like The University of Pittsburgh, Carnegie Mellon and Carlo University. Complimentary shuttle services to/from downtown Pittsburgh, shopping districts and Shadyside, PA are included with your stay at Hilton Garden Inn Pittsburgh University. Enjoy spacious guest rooms and suites with complimentary WiFi, microwaves, refrigerators and Keurig(R) coffee brewers. We have more than 6,100 sq. ft. of meeting space (for up to 200 people), and a complimentary 24-hour business center for guests. Enjoy amenities like room service, our on-site fitness room, as well as our on-site convenience store, lounge and restaurant. ... more less
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- Also Known As:
- Hilton Garden Inn University Place, Pittsburgh Hotel Pittsburgh
- Pittsburgh Wyndham
- Wyndham Pittsburgh