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“Horrible accomodations” 1 of 5 bubbles
Review of Econo Lodge

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Econo Lodge
Ranked #4 of 4 Hotels in Pine Grove
Townsend, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible accomodations”
1 of 5 bubbles Reviewed December 21, 2012

This was one of the worst hotel experiences I have ever had. The room was musty. The toilet was cracked. The rugs were torn and had pieces replaced and had strands hanging out. There were hairs on the sink presumably from the former occupants. There were flies in the room. There were missing electrical switch plates. All in all it was a horrible experience.

  • Stayed June 2012, traveled on business
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank bobd01469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    17
    12
    11
    5
    26
See reviews for
26
19
8
8
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Bancroft
Level Contributor
139 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 bubbles Reviewed December 9, 2012

First, the positives. Our room was clean, quiet, roomy, and there was lots of hot water. Now the negatives. Check-in was slow, the whole property needs updating and better maintenance. Our room had missing trim work, a cracked sink, an on-going drippy tap in the tub, and a tricky toilet flush lever that threatened to detach with each use. The furniture was well used. Breakfast was sub-standard. There was bread for toast, packaged sweet breads, watery juice, and waffles that stuck to the griddle. Next time we will spend a little more and have a better experience.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Audrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoaCountryMgmnt, Manager at Econo Lodge, responded to this review, May 21, 2013
We are extremely sorry for your negative experience! Please know, we are working through some management changes to make sure such incidences do not occur in the future! I will be pleased to speak to you personally to see how best I can make it up to you for all the inconvenience and discomfort, it is certainly a less than positive experience and we'd like to earn your business again once our renovations are fully completed! I'll be getting in touch with you momentarily to try my best to better serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Pine Grove hotels

Pocono Summit, Pennsylvania
1 review
5 of 5 bubbles Reviewed August 31, 2012

My husband and I were amazed at the wonderful service, clean and quite accommodations and free breakfast that were offered. We were heading home from Virginia when our car broke down and pulled into the Econo Lodge around midnight. The owner was so pleasant and really sympathized with us. Needless to say, he agreed that we could leave our car there till the dealership picked it up. He even told me he would look after it while it was there. We could not believe how understanding he was. Such a great value on all they have to offer. I highly recommend the Pine Grove Econo Lodge and would certainly stay there again. The rating only goes to 5, but we give it a 10. Thank you so much!!!!
Concetta & George Payne

Room Tip: We loved the ground level and have no complaints.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CPayne24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, ON
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed August 27, 2012

I stayed at the adjacent Comfort Inn on my way south and at this property on my return journey 10 days later. The Econo Lodge was better value for money. The room was clean and comfortable, the location was quiet. The breakfast was pretty basic, but the waffle maker did put it above others in its class. Lots of notices about, trying to regulate guests' behaviour. Mildly annoying, but since I don't behave badly, of no real consequence.

The room had all the essentials, table and a couple of chairs, separate desk and chair. Wireless Internet worked well.

Would certainly have no problem stopping here in the future if driving I-81 again.

As on my previous stay at Pine Grove, had a satisfactory meal at the Diner next to the Pilot Travel Centre on Suedberg Road on the west side of I-81. Since this "Diner" seems to have no Internet presence, don't think TA will accept a separate review.

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ronw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherbrooke, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 12, 2012

First experience with a travel lodge. Bad service. The staff at the front desk were trying to make money on us. When we called the center of choice hotels, we had a rate of $ 79/night. As we were not decided, we finally decided to go directly through the hotel. The room was now at $ 99 a night, and that was supposely a deal, because all other hotels were full. Every customer that came in after us they were increasing the rate. The quoted price on the bedroom door is $ 80 a night. The furniture was stained, The coffee pot had not been washed for a long time, There was a broken toilet down the hall??? Breakfast if you can called that a breakfast was not good. A place to avoid.

  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank more_vacation4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Virginia
1 review
5 of 5 bubbles Reviewed July 29, 2012

It was our first experience to stay here. The staff and front-desk was wonderful, greeted very well and very helpful. The gentleman from India at front-desk is very prompt and perfect. The hotel is very clean and room has no smell at all and well organized. I highly recommend to stay here.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KBhoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensbury, New York
2 reviews
5 of 5 bubbles Reviewed July 8, 2012

My name is Nekesha, i stayed there with a friend last week and this hotel was one of the best hotels ive been to. Extremely clean, quiet, and comfy. The manager mr.perry was very polite as well as the front desk. I didnt even have to ask for anything its like my mind was read because before i asked it was either given to me or already there and i appreciate that. I will reccomend this hotel to family and friends. Keep up the good work!!! I will see you soon

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kesha t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge

Property: Econo Lodge
Address: 419 Suedberg Rd, I-81 Exit 100, Pine Grove, PA 17963-9274
Location: United States > Pennsylvania > Pine Grove
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Pine Grove
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge 1.5*
Number of rooms: 51
Official Description (provided by the hotel):
Located conveniently off Interstate 81 Exit 100, just minutes from Hershey attractions, Fort Indiantown Gap, and Rausch Creek Motor Park. Property offers high speed internet, Free HOT breakfast, Free WiFi, Microwave and Fridges in every room, Free Morning Coffee, Cable TV with 50 channels & HBO, Ample truck parking. Eat at one of the many local restaurants surrounding the property as well as take advantage of the great rates property has to offer being in the Hershey Park vicinity. ... more   less 
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Also Known As:
Econo Lodge Pine Grove

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