Stayed two nights as part of a trip to Hersheypark. Some aspects of the hotel are very nice (comfy beds, nice continental breakfast with waffle makers) and others not so nice (sticky rugs in room and lobby, maintenance issues in the pool area). One BIG caution for those who consider this important - this hotel runs off well water, so that means that the water has a VERY strong smell to it. We've experienced this before at a B&B in Maryland and we don't like it at all. If it's no bother to you, then don't let it hold you back.
On night 2, we arrived at 11:30 pm to find that the entire area was blacked out. So we had no electricity (the hotel does not have an emergency generator), no elevator (and the emergency lights gave out after a few hours), NO WATER (remember, well water requires an electrical pump), NO TOILETS (except for one precious flush from what was already in the tank), no AC (and it was a hot night, so, basically, sleeping was almost impossible). Obviously this was not the hotel's fault and they did their best to deal with a horrible situation (and they gave us half off for night 2) - but now I wonder how typical (or not) it is for a hotel to have a backup generator.
On departure, they overcharged us (3 $10 charges for the rollaway but we should only have been charged twice) and the ridiculous $1 per day charge for the safe (and there's an equally ridiculous sign saying that they automatically charge for the safe but you can ask for them to remove the charge - just get rid of the charge; it's an insult).
Pool was nicely warm but the physical structure of the pool area was falling apart (I tried to close a sliding door and the frame came apart). Unlike an earlier review, there were no towels at the pool and I had to wander into the laundry/housekeeping area and ask someone to get towels (which are slightly larger than a washcloth).
Next time we go to Hershey, we will spend a few extra bucks for something a bit more acceptable.
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- Also Known As:
- Pine Grove Comfort Inn