The staff here was so nice and friendly that I really, really wish my review was better, but I have to be honest to be helpful.
The Seven Stars Inn is located in a historic building in Phoenixville, and I like nothing more than historic buildings. However, though historic, the atmosphere feels dated, more like a restaurant of the 1980s. Hours are limited, as they are only open for the dinner. On Sunday, they close at 7pm. Most of the guests on the Sunday we went were celebrating a birthday.
There were 6 adults. Three had the prime rib entree and 3 had seafood entrees. All entrees were very large, which is what they are known for. All entrees were cooked appropriately and we had no complaints.
The side dishes, however, were another story. Everyone of our side dishes from mashed potatoes to spinach was served cold. We mentioned this to the waiter who immediately went to get replacement side dishes. By the time they arrived we were pretty much finishing up...and worse yet, the replacement sides were at best luke warm. I wonder why someone didn't check the temperature before serving a replacement. We just left it go since we were pretty much full by then.
As nice as the waiter was, she was slow. She may have had too many tables, but we waited quite a while to have beverage orders taken, then another while to have them arrive. She apologized for the latter saying food had come out that she needed to serve for another party. When the meal was served, each side came on a separate dish, which was another time killer. One by one each person's meal was slowly served. They would do well to help each other out when serving a larger group so that there isn't so much waiting while the waiter treks back and forth to her tray twice per person.
The support staff did very well keeping water glasses full, removing trash from the table. The bread plates and cracker basket could have been removed to make more room for the entrees and the three dishes they are served on. Things got a little crowded on the table.
My opinion is that if the Seven Stars in wants to maintain the reputation they desire and justify the cost of the meals, improvements need to be made. Twice served cold sides are not acceptable and servers need to help each other out to get group meals served efficiently.
As stated before, the employees were all kind, helpful and friendly.