I wrote a review several months ago about the rude treatment I received from the hostess at the Perk. I was happily surprised a couple weeks later to see an email in my inbox from the woman in charge of marketing (I assume this was her position) and the hostesses. It was the most apologetic letter I have ever received. She bent over backwards to let me know that they spoke with the hostess and that she was written up, that the owner is really trying to update the customer service his guests are getting. She gave me a $50 gift certificate to encourage me to try them again. I went a month or so later --and although it was a different hostess and a different, less-crowded time of day --I'm pleased to say that I had a good experience. My husband loved his burger and thinks it was one of the best in the area! I am very satisfied with the treatment I received from the Perk after they realized their mistake!
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