This Motel is in dire need of repair and remodeling. The double room we stayed in was dark and musty smelling. There was a lingering cigarette odor even though it is non-smoking room. The ceilings in main room and bath area were painted over with some sort of “stucco” type material(probably to cover water damage)and this material/paint covered the “heat lamp” in the bathroom as well. We had to ask front desk for ice(no ice machine) and she gave us a small baggie and said we could buy larger bags at the nearby Weis market. The towels and wash cloths were obviously aged, stained, thin/worn, and very rough to touch. The comforters were obviously old and although the sheets smelled clean, there were no fitted sheets. The sheets also had some stains as well and when we were getting ready to sleep, we started seeing a few small brown rod-shaped bugs, not bed bugs, but they were under the covers and sheets. I could not let my daughter, her friend, my friend and I spend the night in a place where we were unsure just how many more of these insects were hidden. We checked out at 1:30am and a sleepy woman seemed puzzled by our explanation. The only good things about the motel was a nice TV with cable channels and the pool water itself appeared very clean. The pool area however was not kept up and cushions on the chairs and the umbrellas were definitely worn out by being left outside during all kinds of weather. One of the pool ladders was poorly re-cemented and was very shaky. My last complaint is that when we checked in, I noticed that the woman swiped my card twice, and I made a mental note to check my account. There is still a double charge on my e-statement and I have called the motel twice who assured me that she took the charges off of my card. My next call is to my bank and then to the BBB. Avoid this motel if possible.
- Official Description (provided by the hotel):
- Welcome to Dutch Motel, located 3.5 miles from Hershey Park, world's most famous chocolate town. During your stay with us you can expect outstanding hospitality, beautiful rooms, and excellent customer service. We are located within few minutes from all the attractions including Chocolate World, Giant Center, Zoo America, and Tanger Outlets of Hershey. ... more less
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- Also Known As:
- Dutch Hotel Palmyra