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“Out with the boys”

Herr's Snack Factory Tour
Certificate of Excellence
More attraction details
Attraction details
Owner description: Watch the Herr's machines transform corn and potatoes into your favorite snacks. If production is not running, all tour stops will be shown by video.
Rural MD
Level Contributor
25 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Out with the boys”
5 of 5 bubbles Reviewed July 31, 2014

Yesterday afternoon met with my sister & her two sons. Part of our afternoon meeting was going through the Herr's Snack Factory. I personally enjoyed the history of the family business, 10 minute video. I think my nephews were intrigued by how the snacks are made. My sister & I felt more informed about the products & the use of "scraps" (go to an Angus farm). Recycling was also interesting to hear about. Of course, the best part to the boys was the free samples! Interesting visit. And it is FREE! Just have to make reservations ahead of time.

Visited July 2014
Thank LoloRuralMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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291 reviews from our community

Visitor rating
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
194 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
“Reservations a must!”
3 of 5 bubbles Reviewed July 30, 2014 via mobile

This tour seems like a good will gesture to loyal customers. There is no charge for the tour. It is organized and very orderly considering how many guests come through the factory. It's not their first rodeo. Thinking which parts could be eliminated, there aren't any! The movie is a brief overview of the business beginnings to the current day. You are then led thru buildings to view the many steps of manufacturing. Our tour guide provided us with many interesting facts....the potato starch is pulled from the rinse water and sold for magazine covers-fascinating.
Make your reservation as soon as you can as it books up quickly. Leave the little ones home, school age kids would enjoy it.

Thank Deedubu67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Stanton, PA
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Great Tour and FREE - just make a reservation”
5 of 5 bubbles Reviewed July 28, 2014

Enthusiastic tour guide Kyle gave our group a great tour of the production lines at the factory. The 10 minute video in the beginning talks about the humble beginnings of the family owned company, then you begin a tour through the modern facility. The tour is one hour and you get to taste 6 minute old potato chips, still warm from the fryer. If you are in Lancaster for the normal Amish themed activities, this 40 minute ride to Herr's is a nice drive through beautiful farmland and a perfect example of how a hard working family achieved the American dream. I almost forgot - you can buy your favorite snack treats in the gift shop, as well as the Oops rack that sells product at a very reduced price.

Visited July 2014
Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, Pennsylvania
Level Contributor
275 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 110 helpful votes
“Super insight into the life of a chip”
5 of 5 bubbles Reviewed July 23, 2014

This is a free tour, taken in groups of about 12-20 people and is very popular, so book your time slot ahead of your visit. The tour takes about 60 minutes and starts with a interesting short film in the Visitor Center auditorium outlining the history of the Herr's company. Next you are taken to see how the pretzels are made, followed by corn snacks, the packing warehouse and on to the chip production. The guide was very friendly and provided interesting factoids throughout.
Warm potato chips, straight form the production line, were sampled and the tour finished with a couple of free bags of chips as they drop you into the gift shop.
The gift shop has a variety of snack products, including the "oops" line of cheap items, mugs, t-shirts and other paraphernalia. There is a small cafeteria adjoining the shop.
Overall a good visit, which seems popular with younger school trips too.

Visited July 2014
1 Thank uktravailer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
153 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 126 helpful votes
“Make Reservations Before Arrival”
3 of 5 bubbles Reviewed July 20, 2014

Fortunately, we checked out Herr's to see when they were open and realized everyone needed reservations in advance. We were luck enough to get reservations for the two of us that same day and ended up being in a group of about 20 people.

The overall FREE tour takes about an hour and you do see how they make the dough for their pretzel products and their various chips and cheese curls. You also take your last stop at the packaging department before going to their store.

The tour has a lot of walking inside and outside three different buildings.

You do get to sample free, hot potato chip that came right off the line..DELICIOUS!

When we were there, they had a bag of about 10+ smaller bags of each of their newest products for under $5. We also saw they had Cotton Candy Balls that looked like Cheese Balls, but with Cotton Candy flavoring...not good...don't bother.

Visited July 2014
1 Thank Teambono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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