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“Very good choice for families but watch your room rate.” 4 of 5 bubbles
Review of Residence Inn Philadelphia Montgomeryville

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Residence Inn Philadelphia Montgomeryville
Ranked #3 of 4 Hotels in North Wales
Certificate of Excellence
Providence, Rhode Island
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very good choice for families but watch your room rate.”
4 of 5 bubbles Reviewed October 15, 2012

We stayed at the Residence Inn on Rt. 309 for 4 nights in October. I had planned on staying at this hotel when traveling to my niece's 1st birthday party in the Mont Co area but then a fatal tragedy hit our family & we need to add some nights to our reservation. Our room rate was approximately $130 a night when I added the additional nights, our nightly rate including the original dates was jacked up to nearly $200 a night. After a somewhat difficult conversation with the manager, she was able to change the rate back to $130 +/- for each night of the stay. I am very grateful for the change but I wish someone had warned me to make "new" reservation to the additional night instead of "adding" the night to keep the same rate.

Also, I could not find on the hotel website that there was a pool. So, we left our swim suits at home. I wish I knew they had a pool because my husband and kids were at the hotel while I took care of family matters.

In general, this is a good hotel (better than Homewood Suites in Lansdale) to stay when traveling with family to due to proximity of restaurants, stores, easy access to Route 309. I would give it a "great" rating if the rooms were a little bit bigger and they provided luggage racks. There wasn't a lot of extra space for all of the stuff you need to bring when traveling with small children (i.e. pack & play).

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SarahEKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, October 19, 2012
Hello,

Thank you for taking the time to comment on your recent stay at our hotel.
We appreciate any and all feedback especially the kind that will enable us to improve on
the product we provide to our customers.
Thank you again for staying with us and we hope to see you back soon!


Yours in hospitality,

Thomas Cherundolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    55
    51
    25
    8
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 27, 2012

We arrived very late on a Thursday evening to find, I had been chosen guest of the day which was heralded on the lobby marquee. So sad that I missed my day of fame, but my reward was to choose anything I wanted from the mini-store adjacent to the front desk. When I showed the amiable clerk that I had selected extra strength aspirin, she insisted that I also pick a treat for myself. So, Peanut M & Ms and aspirin were my Guest of the Day trophies.

Our room was clean and had a kitchen-living room and separate bed & bath. Our two teens slept on the sofa bed which was quite uncomfortable. Very thin mattress, not the best place to sleep for four nights, but teens can deal with it. Now, the real bed was very comfortable. The bathroom was spacious enough and there was good water pressure.

The breakfast was served in the main living area off the lobby. It was quite an extensive self-service buffet. Fruit, oatmeal with choices of toppings, Belgian waffles, eggs, sausage, cereals, bagels,yogurt etc...

We had relatives staying in the hotel and the living area was a comfortable place to meet with everyone and chat. Some of our party used the indoor pool and enjoyed it. Others used the small workout room each day and found it sufficient.

We had late nights and tended to sleep in each day until late morning which interfered with housekeeping. One of the days, after we left at one PM and returned late evening, we found our room had not been made up. Not really a big deal, just surprising.

The staff was unfailingly polite and helpful. The location was convenient to the main roads, shopping and restaurants.

We would stay here again. It is nice to have what is essentially an apartment for a few days stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Azlosc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, October 2, 2012
Hello,

Thank you for taking the time to comment on your recent stay at the Residence Inn Montgomeryville.
We love to hear when a family is able to make it their home away from home and really start to relax and enjoy what we have to offer. Our bountiful breakfast buffet certainly enables our guest to fill up and get energized for their day. Our fitness center is perfect to carry out your daily routine. Our indoor pool and jacuzzi is a place where family and friends can come to wind down and and relax or just have fun.
I was sorry to hear that you missed our daily housekeeping service and we will work on improving in this area fo ryour next visit.

Thank you again for your kind words and for being guest at our home.


Yours in hospitality,

Thomas Cherundolo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 7, 2012

My Husband and I stayed here after my cousins daughter's wedding. The front staff was great and very friendly. Our reservations were made at the last minute and they still were able to fit us in and provide us with a great room. The room was very clean and well kept, the queen size bed was very comfortable and was a wonderful place to relax after a great wedding. The breakfast was equally delicious. I would tell anyone looking to say in the Montgomeryville area to stay here and enjoy the great customer service and very clean rooms. Because our stay was only one night we were not able to use the pool, but it also looked clean and well kept. Thanks again for a great nights stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grandmom20525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, September 26, 2012
Thank you so much for your great comments and kind words!
The entire staff couldn't be happier when they receive feedback like this.
We will continue to improve on our guest satisfaction and experience cause we don't want to settle, but always looking on ways to exceed guest expectations!


Yours in hospitality,

Thomas Cherundolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed September 3, 2012

Great property, well maintained. Fitness center had good quality equipment. Pool was nice and not too small, with nice hot tub. There is an outdoor basketball court and a patio where you can grill if you like. Rooms are very clean and nice and well-maintained. They will bring you a cot or crib at no additional charge. Breakfast was good but too crowded on a weekend. Staff was very friendly. This hotel is geared toward business travelers so is less expensive on the weekend.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nycjem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, September 26, 2012
Thank you for taking the time to comment on your recent stay with us!
We were so glad to hear that you were able to take advantage of our the many amenities we have to offer.
Our staff strives for perfection daily in all aspecs of their jobs and we will continue to meet and exceed your expectations on your next visit!


Yours in hospitality,

Thomas Cherundolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sturbridge, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 27, 2012

While our son's family was moving to new apartment in Lansdale, we drove to PA to help and then took 4 year old grandson for an over-nite stay with us. Suite was clean and spacious. Location was quiet with restaurants bordering property. Pizzeria Uno delivers to front desk (and in our case, to the pool area). Had a wonderful "picnic" dinner in the outside patio area just out the door from the pool after swimming. Staff was just exceptionally accommodating and eager to please (notably Samantha at front desk).
I need to comment on heating/cooling system. We are light sleepers and were not disturbed by cooling system as it ran quietly and only intermittently. Comfy king bed.
We had requested a roll-away bed at booking and at check-in, but upon our return to the room later in the day, none were left. Luckily we'd brought a sleeping bag and grandson had a "camp out" minus the campfire!
Complimentary breakfast buffet had very good variety of selections.
We look forward to returning on future trips to visit our son and his family.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, September 3, 2012
Thank you so much for your exceptional feedback on your exceptional feedback on your recent stay with us!
We take pride in providing excellent customer service and creating a family atmosphere for every guest.
I can't wait to share your e-mail with Samantha our front desk associate. She will be thrilled to read it.
We apologize we were not able to fulfill your rollaway request, but at least the campout turned out ok. It's feedback such as this that helps us achieve higher guest satisfaction.

Thank your for staying with us and we hope to have you all back soon!


Yours in hospitality,

Thomas Cherundolo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 22, 2012

I spent 5 nights at the Residence Inn while in town for business. The rooms were very roomy and included a kitchen. The complimentary breakfasts were quite good and included numerous hot items. The location was great with numerous restaurants in walking distance. The Olive Garden and Uno Chicago Grill were a stones throw from the hotel and Unos would deliver to the hotel if desired. Across Bethlehem Pike is Iron Hill Brewery and Restaurant which was definitely worth the longer walk. There was also a Mexican restaurant and a sushi restaurant across the Pike from the hotel. All in all, it was a very comfortable stay with numerous dining choices in very close proximity. I'll stay there again.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DPSmith_Pgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, August 25, 2012
When a guest(s) is able to take advantage of our amenities and what Montgomeryville has to offer that is true feedback.
Being able to utilize our full kitchens, relax in your spacious suite and top it off with our bountiful complimentary hot breakfast buffet is what everybody should experience.

Thank you very much and we appreciate your loyalty!


Yours in hospitality,

Thomas Cherundolo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 19, 2012

We have been looking for a nice Residence Inn in the suburbs of Philly when visiting our child at Temple. We had tried the Residence Inn at Conshohocken, and didn't care for that particular property, nor the area around it. This one was much better. We had a great stay here with no issues. Our suite was very comfortable and quiet. There are a lot of amenities nearby. This Residence Inn is within easy walking distance of a Pizzeria Uno's, Olive Garden, Subway, and a Japanese steak house. There are also a super market, a Stapes, and a nine-screen cinema, all within easy walking distance. We also found a nice neighborhood of townhouses named "The Villages at Trewellyn," just across the road from the cinema, with a paved walking trail through and around it. According to the Garmin, Temple is a 30-minute drive from here, so I believe we have found our perfect location.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joe I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas C, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this review, August 25, 2012
Thank you so much for taking the time to comment on your recent stay with us!
The entire staff takes pride in making every stay your best stay.
Our location in the heart of Montgomeryville puts our guests just footsteps away from dining, shopping and family entertainment.
We believe creating a clean, comfortable and friendly atmosphere along with our location is what will keep you coming back!


Yours in hospitality,

Thomas Cherundolo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Philadelphia Montgomeryville

Property: Residence Inn Philadelphia Montgomeryville
Address: 1110 Bethlehem Pike, North Wales, PA 19454-1602
Phone Number:
Location: United States > Pennsylvania > North Wales
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in North Wales
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Philadelphia Montgomeryville 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Philadelphia Montgomeryville Hotel North Wales
Residence Inn North Wales
North Wales Residence Inn

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