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“Poor Fitness Facilities”

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Homewood Suites by Hilton Newtown - Langhorne, PA
Ranked #1 of 3 Hotels in Newtown
Certificate of Excellence
Reviewed February 2, 2014

Everything about this hotel was nice for a business trip, except the fitness facility was extremely lacking for the people trying to use it. There was only elliptical machine, and there were numerous people who wanted to use it. Only 1 stationary bike also. This fitness facility was not set up for the number of business people who try to keep in shape while traveling. The mattress was a memory foam mattress which I am also not fond of, as you spend the night migrating around the bed trying to find someplace firm that will not end up sinking. Other than these two items, the night stay was adequate. The room was clean, though the air was very dry.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton
Thank Helen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded February 4, 2014

Dear Guest,

I apologize for recent stay here at the Homewood Suites-Newtown, Pa. with regards to our fitness center and mattress.

We strive to make sure our guests are completely satisfied and I am very sorry we fell short of this. As we are a smaller hotel that only allows limited space for our Fitness Center. However, we have a partnership with the Newtown Athlectic Club in our back yard that our guests can access and aoplogize if this was not presented to you upon check in.

I apologize for the mattress and that it was not to your liking and will research more into this issue.

Thank you for bringing these matters to my attention!!!

Suzanne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (513)
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398 - 404 of 513 reviews

Reviewed January 29, 2014

We met a lot of family at this hotel and it was perfect. I wouldn't pay that much money for a quick night's stay, but for staying several days this was perfect! Good breakfast, helpful staff and very nice rooms!

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded February 4, 2014

Dear Guest,

Thank you for choosing the Homewood Suites-Newtown, Pa. to spend some quality time with your family. I am glad to hear your enjoyed the Breakfast and the guest rooms.

We appreciate the feedback and hope to see you soon on your next visit to the Newtown area!!!

Thank You,

Suzanne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

Really enjoyed my stay at this hotel. Service was excellent. The suite was outstanding in terms of size and amenities. The only negative was an extremely firm sofa. The complimentary breakfast was adequate but could use some improvement.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank KaiTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded January 27, 2014

Dear Guest,

Thank you for choosing the Homewood Suites-Newtown for your visit to the Newtown Area.
I am very delighted to see the service was excellent and the suite was to your liking.

I apologize for the sofa and the selections at the Breakfast. I will look into the improvement of the breakfast and the issues with the firm sofa.

Thank You again for taking the time to write on trip advisor with your feedback.

Thank You,

Suzanne

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Reviewed January 24, 2014

Everything at the hotel was great except for the selection of television stations within the room. The hotel was a bit out of the way from restaurants if you did not choose to eat at the hotel. The breakfast was decent along with the food served at the evening managers reception. The managers reception also included complimentary beverages such as beer and wine.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded January 27, 2014

Dear Guest,

Thank You for taking the time to express your feedback with regards to the Homewood Suites-Newtown, Pa.

I aologize for the Tv Channel selections and will speak to my Corporate office about this improvement.

I am very happy that you enjoyed the Breakfast and the Evening Reception!!

Thank You again for choosing the Homewood Suites-Newtown, Pa.

Thank You,

Suzanne

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Reviewed January 22, 2014

I was pleased with this hotel. The rooms were clean. The work out room was nice and the pool was relaxing. Continental breakfast was good. The staff was friendly. I would recommend this hotel to others staying in the area and I would definitely stay here again next year when I travel here again.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Zoe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded January 23, 2014

Dear Guest,

Thank You so much for taking the time to express your kind words with regards to your recent stay here at the Homewood Suites-Newtown, Pa.

Very glad you had a great experience with the Breakfast, Pool, Workout room and especially our wonderful staff!

Thank You again and look forward to your next visit here to the Newtown Area!!!

Thank You,

Suzanne

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Reviewed January 20, 2014

Clean, modern, quiet hotel- perfect for business. Located a little off the beaten path but in-town eating not far away. Friendly, helpful staff; well operated. Will definitely stay here next time I am in area.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Renee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded January 23, 2014

Dear Guest,

We here at the Homewood Suites- Newtown Pa. appreciated the kind words about our Clean, modern, quiet hotel- perfect for business. Located a little off the beaten path but in-town eating not far away. Friendly, helpful staff; well operated. Will definitely stay here next time I am in area.

Hope to see you on your next visit to the Newtown Area!!!

Thank You,

Suzanne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

Love the clean, quiet suites. The complimentary breakfast makes getting out the door really fast and comvenient. Friendly staff and nice accomodations. I have stayed at this hotel about 5 times now and have never had any issues or complaints. My company uses it quite often as we have an office located nearby and it is our first choice of hotels in the area.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mila02, General Manager at Homewood Suites by Hilton Newtown - Langhorne, PA, responded to this reviewResponded January 23, 2014

Dear Guest,

Thank You so much for the kind words with regards to your recent stay here at the Homewood Suites-Newtown, Pa.

Breakfast, Clean and quiet Suites, and a friendly staff are the most important services to a lovely stay at the hotel. Glad to see you enjoyed the accomondations during your stay!!!

Thank You again and hope to see you soon during your next visit to the Newtown Area!!

Thank You,

Suzanne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Newtown - Langhorne, PA

Address: 110 Pheasant Run, Newtown, PA 18940-1821
Phone Number:
Location: United States > Pennsylvania > Bucks County > Newtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Newtown
Price Range: $120 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Newtown - Langhorne, PA 3*
Number of rooms: 104
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Also Known As:
Homewood Suites By Hilton Newtown Hotel Newtown

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