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“Horrible service”
Review of Florentino's

Florentino's
Ranked #18 of 83 Restaurants in Newtown
Price range: $10 - $15
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed May 12, 2013

We have dined at Florentino's in Newtown a number of times and have enjoyed our previous visits there. Unfortunately, the last two times my server, Mary, ruined the experience. Both experiences were similar, so I'll only recount last night's.
We were seated at our table and left unattanded for more than10 minutes. Only when we asked the host to have our wine opened did Mary eventually appear. She seems totally disinterested, and a bit hostile at having to deal with us. Again another 10 minutes passed before Mary finally returned with our wine glasses and a corkscrew, but she forgot the water that we had also requested. However Mary began to press us immediately to order even though we were just starting to get comfortable. We asked for a few minutes to review the menu at our leisure. Another 15 minutes passed before Mary returned with the water and an opportunity to order our food. After ordering, the next time we saw Mary was after our food had been served and she came to suggest we order more garlic bread, for which there was an upcharge that she neglected to mention. (Having been there before, I know that there is an upcharge for garlic bread. And while I do not mind paying for it, I think the customer should be informed of this before the bill arrives.)
As soon as we were done eating Mary, who we had never stopped by to ask how our meals were or whether we needed anything else, shoved the dessert plate in front of us and suggested that we might want dessert. .
Bottom line was that we had good food but a negative experience. We won't hurry back for fear that we might have Mary as a server again.

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4  Thank Vicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 - 75 of 97 reviews

Reviewed May 7, 2013

Having read so many good reviews we anticipated a wonderful dinner. We were not disappointed. The service and each course was quite enjoyable. The server was friendly and we were provided a leisurely and pleasant dining experience. Salad with roasted red peppers and goat cheese was excellent. Pasta with Gorgonzola sauce and Eggplant Parm also wonderful. Took home as much of the entrees as we were able to eat. We went on a Thursday evening and Florentino's was not packed and there was no objectionable noise. Must note that a couple entered the restaurant 15 minutes before closing time and they were graciously welcomed and seated. Will return.

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1  Thank chuckntheh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

We did takeout. Food was very good and staff was most friendly and helpful. Will definitely dine here next time we are in town.

Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Went with friends on a saturday night. The servce was excelent and the food was very good. great splitable ceasar salad. Our friends split the lasagna. It was enough for 3. Prices are good as well as value. bring your own. We are taking family back next week.

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Thank Joe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

Happened upon Florentino's during a recent trip back to Bucks County. It was a Saturday, and we stopped in for a bite between the transition from lunch to dinner. We had a great meal and attentive, friendly service. The chef kindly accommodated my boyfriend's special request to order off the lunch menu, even though the restaurant had begun to serve dinner. We shared an order of shrimp arribiata as an appetizer, and it was so good. The shrimp were perfectly cooked and so flavorful, and the pasta was very flavorful also. For my entree, I ordered the scallops over black linguine -- also cooked to perfection. I can see how others might find the restaurant crowded and loud during peak hours, but we were there early enough to basically have the place to ourselves. Overall, a very enjoyable dining experience.

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Thank Randy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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