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“Excellent Staff - Cheap Place”

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Express Inn New Stanton PA Hotel
Ranked #6 of 8 Hotels in New Stanton
Reviewed November 19, 2013

While this place served our needs, its the Manager, Manoj, that makes your stay feel welcoming. It's a cheap hotel, but clean and comfortable. Our room had a fridge, TV, microwave, and a small table with 2 chairs. HVAC worked great and the bathroom was clean. Our only complaint was they were doing some type of construction next door and it was VERY noisy...almost startling.

  • Stayed: November 2013, traveled as a couple
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Thank JBMSassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, General Manager at Express Inn New Stanton PA Hotel, responded to this reviewResponded December 19, 2013

Dear Guest,

Thank you very much to write your review for us.
I am glad to know that you like my welcoming hospitality.

You wrote that your room had a freeze and microwave. Actually, we have Freeze and Microwaves in all rooms. We thank you to appreciate our facility. That is the great inspiration for us.

Sorry to have noise next door. If you have any issue like this in your next following stays, please call to the Front desk, so we can solve that right away.

Once again, sorry for that noise and Thank you very much for your important words for our hotel.

See you soon again

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102 - 108 of 143 reviews

Reviewed November 18, 2013

i wish i had checked around a little more. this hotel is in dire need of upgrading. the carpet is loose and wrinkled. the bedding worn and torn. the free breakfast is worth what you pay for it,cold old pastries, cold old coffee the location is okay with plenty of restaurants and places to eat, close to gas stations and the highway.

  • Stayed: November 2013, traveled solo
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Thank rl5551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, General Manager at Express Inn New Stanton PA Hotel, responded to this reviewResponded December 19, 2013

Dear Guest,

Thank you to make a review for us.

We tried to go over all points you raised in your review.

We always respect guest reviews and we believe that "Guest is always right."

But still, your review says that in breakfast we had COLD PASTRIES and COLD OLD COFFEE.

We are little confussed anout this. Because, we make corffee every mornig - fresh. So, don't know how that happened. About pastries, we have to keep them in freeze. Every morning we keep them out for breakfast. So, probably you must had a breakfast in early morning arroung 6.30 am. That can be the reason that they are cold. We buy FRESH PASTRIES always, so definitely those should not be old for sure.

Please give us an another chance to serve you better, we are sure that your next stay with us will be very pleasurable.

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Reviewed November 7, 2013

I recently stayed at this property with a group of 30 college students while we attended a conference in Pittsburgh. I spoke with Manoj over the phone several times before hand and he was always very helpful and willing to go to extra lengths to make sure our reservation was correct and that it suited our needs. He also stayed up late both nights to make sure that everything went smoothly as we arrived at the hotel and to make sure that everybody was happy -- we were. The rate was incredibly low, and the staff was so helpful that I would recommend this establishment to anyone.

  • Stayed: October 2013, traveled on business
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, General Manager at Express Inn New Stanton PA Hotel, responded to this reviewResponded December 19, 2013

Dear Mr. David,

Thank you very much to give us a very good feedback.

Your words are like DIAMONDS for us.

I am so glad that mine and my whole staff's efforts are successful to make you happy.

We always try to get a smile on our guest's face and we get that all the times.

Still, if you have any suggestion, please let us know to improve our services and facilities.

Thank you again to apreciate our efforts to make you happy.

Hope to see you soon again

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Reviewed October 31, 2013

the hotel staff is very nice. i stayed with my boyfriend the first time we stayed it was a little noisey. the second time we stayed it was quieter and nice. but a few days later in the morning one of the the housekeepers did not knock and just came in. my advise is get do not disturb door signs. but dispite that its a very nice place to stay. and its cheap.

  • Stayed: September 2013, traveled as a couple
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Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, Manager at Express Inn New Stanton PA Hotel, responded to this reviewResponded November 5, 2013

Dear Guest,

Your satisfaction is very important to us. We are very sorry that you didn't had "DO NOT DISTURB" sign in your room. We have that sign in all rooms at now.

Thank you very much for your great advice to us.

We looking forward to see you again

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Reviewed October 28, 2013

After driving nearly 600 miles, my husband, four year old son, cocker spaniel, and I needed a place to sleep that had easy access to the highway, allowed dogs, was no smoking (allergies), and safe. This hotel was exactly what we were looking for. The room was clean, the beds comfortable, and the staff was incredibly friendly and helpful. An easy, comfortable, inexpensive stay.

  • Stayed: October 2013, traveled with family
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Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, Manager at Express Inn New Stanton PA Hotel, responded to this reviewResponded October 31, 2013

Dear Guest,

Words in your review are inspirational for us.

Basically, we love people and we like to serve them better.

We always try to make your stay comfortable and healthy. For this, we need to keep our hotel clean. Smile on your face is our target and we always get that.

We believe that guest is the heart of our business and we will always take care of him for the life of our business.

We are eager to see you again.

Once again, Thank you very much

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Reviewed October 28, 2013

The quality per dollar cannot be beat. Sure, it's not the most up to date hotel with the fanciest of amenities, but it's clean and comfortable. The owners and employees are very friendly as well. A few things that were missing from a typical hotel, such in-room coffee and iron/ironing board. However, coffee was always available in the lobby. And these small inconveniences are outweighed by the excellent price. I would stay again. Very convenient location just off the turnpike.

  • Stayed: October 2013, traveled as a couple
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Thank Espresso5333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, Owner at Express Inn New Stanton PA Hotel, responded to this reviewResponded October 31, 2013

Dear Guest,

Every word of your review is a diamond for us. We thank you very much to spare your important time to make a review for our hotel.

We admit that our hotel do not have fanciest amenities, because it's a small hotel.
But we try to give a good return to our valued guests. We try to make them satisfied.
We try to keep our hotel clean and also, we try to keep our prices lower than others in the town.

We are trying to be a better options who like to stay with lower budget in a clean and comfortable place.

Your few beautiful words are inspiration for us. We thank you very much for that.

Looking forward to see you again.

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Reviewed October 27, 2013

This hotel is convenient from I-70 and the PA Turnpike. The manager is very sweet & personable but sadly the owner of this property hasn't put a dime into into it since he purchased it. Pretty much a real dump!! The complimentary bkft consists of dry cereals & pastries, although coffee is available 24/7. The rooms, the bedding is beyond needing replaced, pretty nasty. The sheets were clean but there were small holes from what looked like cigarette burns at one time. The blankets are that foamy material & it's so old, they are deteriorating. Carpeting was filthy (walked around in our rooms w/ socks on the entire time : (. The walls in the guest rooms were in real need of at least a coat of paint The flooring (tile) in the bathroom needed deeply cleaned w/ a scrub brush. Looking like there was dirty scum all over it. The shower is extremely small & what is needed is the curved shower rod so the shower curtain doesn't keep billowing in on you while you're taking a shower. Pretty gross! What creeped us out was that the manager's family hung out in the hotel's lobby the entire time we were there (one night). The only time my family & I would stay here again, would be if this was the last room we could find. But did I say the manager was a real sweetheart!!

  • Stayed: October 2013, traveled with friends
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1  Thank marty067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manny P, Manager at Express Inn New Stanton PA Hotel, responded to this reviewResponded October 28, 2013

Dear Guest,

Thanks to make a review for us.

Your review gives some better ideas to us and we take everything positive.
Basically, this is a small hotel with basic facilities. Breakfast has only few things (3 Serials, Danishes, Milk, Coffee-24/7, Apple Juice) because our rates are too low!!!!!

We try to satisfy our guests as much as we can.
Your review showed us some points we need to work on. And we will.

We are requesting you to give us a chance once again so we can show you that we really worked on your points. We will definitely satisfy you in your next stay.

Looking forward to serve you better next time

Thanks again

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Additional Information about Express Inn New Stanton PA Hotel

Address: 221 E Byers Ave, New Stanton, PA 15672-9471 (Formerly America's Best Value Inn)
Location: United States > Pennsylvania > New Stanton
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in New Stanton
Price Range: $45 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Express Inn New Stanton PA Hotel 2*
Number of rooms: 40
Official Description (provided by the hotel):
Under new management, we believe that "guest is the god" for our business. We take care of our guest and his/her stay. Usually we do not give a chance to complain, but even if you have any, "we will try to solve right away" - no matter what we are doing. Welcome to Express Inn. We are conveniently located off of US-119 exit 57b (very near to the highway). Restaurants, bars/sports bar, banks, gas stations, liquor store, post office and other small stores & offices are in a walking distance from our hotel. Our rooms are spacious & clean. We have pet friendly rooms and our parking lot is big, suitable for truck parking. We provide in the room:* hi-speed wi-fi internet access in every room* cable TV* refrigerator* microwave* hair dryer* guest telephone. We also provide:* complimentary continental breakfast and coffee to start your day off right (coffee will be available 24 hours in a breakfast area)* complimentary newspaper (in front desk area)* guest laundry (in lobby area)* menu from restaurants that deliver to your room (in front desk area)* ice machine (in lobby area)* soda machine (in lobby area). Take a moment to stop by our 24-hour front desk to say hello to our friendly and very co-operative staff and to ask any questions that you may have about the New Stanton area. ... more   less 
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