During the recent black out of all heat, light, utilities, etc. in the North East, my husband and I went into the lobby of the Ramada in New Hope PA. Understandably there had been many requests for rooms, many reservations, many harried travelers seeking warmth for a night or two.
BUT there is never an excuse for a blank stare, complete silence, weary bordering on angry look in response to the simple query if there is a room available.
Perhaps a so sorry, good luck. ANYTHING!!! After all it is called the 'hospitality' business.
Staff stressed, of course, customers stressed, of course. Still NO excuse for being rude!
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- Also Known As:
- Ramada Of New Hope Hotel New Hope
- Harlans The Nevermore New Hope