We've stayed numerous times but dined either in town or in Lambertville and thought this time we would try the restaurant. What a horrible dining experience. We even invited several of our close friends to join us but we were so embarrassed by how we were treated that we will, unfortunately, never stay again.
We were a large group and they had us seated at 3 separate tables on the enclosed patio. Of course we asked if there was one long table but were told no. The hostess even argued with us saying she had told us we wouldn't be seated together at the time we made the reservation (untrue). Imagine hosting friends for dinner but then being seated at different tables? Fortunately my persistent boyfriend was able to get them to agree to put the 3 round tables together (how hard was that to come up with, really?). As soon as we sat down we were greeted by Jenna, our surly waitress who loudly and abruptly told us because we insisted on putting the tables together there wasn't enough room for her to serve us properly and we would have to pass each other's plates down. Not a big deal but the way she said it and the number of times she sighed loudly made it evident we were unwelcome. She barked the specials at us, passed down 3 baskets of bread (forget about asking for more or even water refills) and then disappeared for what was an unusually long time. The food was very good which makes writing this review all the more bittersweet. The joke was ultimately on us though because we realized Jenna didn't care whether she was nice or not - her 20% gratuity was baked into the bill.
There are so many other choices in New Hope and nearby Lambertville - restaurants that actually value its customers and whose staff is trained properly - why subject yourself and part with your hard earned money at a lowbrow establishment like this?
- Also Known As:
- Inn At Phillips Mill Hotel New Hope