We had stayed here once a couple years ago, mainly for convenience and the extra room space provided by the sofa area at a reasonable price. Our stay was satisfactory, so we chose this location again while in town for our daughters' college graduation. In the couple years since our last visit, however, the overall condition of the property seemed to have deteriorated. Specifically, the joints around the bathtub were dirty, there was no drain plug in the bathroom sink, and the room window was dirty. The stairwells were also dirty and were filled with loud rock music. In addition, a 2 hour power failure complicated our morning preparations. While the power failure was certainly not the motel's fault, the information flow for guests was lacking, and it required quite some time for the TV and wifi service to be restored and hot breakfast to be served (which we had to skip) after the power came back on. On the plus side, the lady on duty at check-in was very pleasant and welcoming.
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- Also Known As:
- Best Western New Cumberland
- New Cumberland Best Western