We stayed two weekdays and two weekend days.
Cleanliness: The hotel is very clean and neat and well-cared for. The rooms were meticulous, and the breakfast area was kept up on weekdays. During the weekend breakfast time, the staff seemed a little thin for the size of the crowd. The gym was clean, the pool was clean and stocked with clean pool towels.
Location: Very centrally located. We spent time in Carlisle, Harrisburg, and York for dinner, visiting, and househunting, and we were able to get to any location within a half hour. If you're just coming from the airport and staying for stuff nearby, it's wonderful, but if you are going to be using other places in the region, it's very convenient. We didn't travel to Hershey, though it still seemed to be within a half hour, too. The hotel is right off I-83, just near the junction with the turnpike. There's construction going on at that part of I-83, but it's carried out mostly on weekends and after hours, and the roads are still fully accessible.
Staff: The breakfast staff is a little swamped, but capable. The weekday desk guy is a dream. The staff that serves the room were fantastic. Overall staffing seemed a bit slim. Some problems with couples checking out and needing special attention resulted in a half-hour backup and a super long line at the front desk.
Rooms: We had two two-queen rooms for a family of five. The rooms have large refrigerators, updated bathrooms, and very comfortable beds. With the window unit running, you don't hear the interstate. We didn't hear noise between the walls. There's a smell of cigarettes in the third floor hallway, but that never carried into the rooms.
I would stay here again, unquestionably.
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- Also Known As:
- Best Western New Cumberland
- New Cumberland Best Western