My daughter and I stayed there on July 6th when all else near Hershey were booked due to 1 Direction concert. Staff polite and nice and awaiting our late (midnight) check-in. Our room was clean and it was late so we went to bed. In the morning I began looking around. TV didn't work and wasn't even plugged in OR wired for cable yet. Frig didn't work and again not plugged in, but still didn't work when I did that. Noticed then that live wires were coiled and sticking out of wall! Began searching for the smoke detector - I found something (still covered with the painting cover) that may have been it but doesn't matter - it was covered!!! Sprinkler head broken too so how would it have put the fire out that the smoke detector couldn't detect?! I was floored that I just spent the night there with my child and compromised our safety! Marched down to the front desk with my phone pictures to discuss. She was very apologetic and assured me that maintenance would be up there immediately to install the smoke detector. that was just unacceptable. I guess they assembled my room moments before my arrival. I inspected breakfast and figured food mart across street might be a better bet and checked out-sad choices. Maybe when renovations are complete it will be nice, but won't stay there again.
- Official Description (provided by the hotel):
- Looking for a place to stay near the Defense Distribution Center, Harrisburg International Airport or Hershey park? We look forward to welcoming you to the New Cumberland Hotel, a beautiful and comfortable hotel in New Cumberland PA. Our completely smoke-free hotel is located just off the Pennsylvania Turnpike and is perfectly positioned to be minutes from Harrisburg East Mall, Ski Roundtop and many other local attractions. ... more less
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- Also Known As:
- New Cumberland Comfort Inn