I am writing this letter to commend the amenities and services of the entire staff at the Comfort Inn in New Castle, PA.
On entering and leaving the hotel there is always a friendly smile and greeting or a warm "see you later" from the entire desk staff which makes a stay at the Inn so pleasant. While waiting in the lobby for friends, I noticed that the desk staff extended the same courteous service to the guests who approached them with concerns and questions.
I would also like to underline the services of Mr. Robert Hall, Desk Manager. have stayed at the Inn many times over the years and he has always demonstrated a remarkable attentive and friendly attitude whenever any request is made.
The cleanliness and neatness of the rooms and the friendliness and attentive attitude of the breakfast staff, cleaning staff, and the engineering staff make this Comfort Inn a particularly pleasant "home away from home".
- Official Description (provided by the hotel):
- This Comfort Inn located in New Castle, PA is surrounded by beautiful scenery and conveniently located near multiple eating destinations. You are sure to find comfort and a home away from home when staying here. Start your day off right with our free hot breakfast, in room coffee makers, on-site fitness center and sauna. Each room is equipped with a microwave, flat screen TV offering HBO, refrigerator to store your left overs and an iron and ironing board to ensure you look crisp for your day at the office. ... more less
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- Also Known As:
- Comfort Hotel New Castle
- Comfort Inn New Castle
- New Castle Comfort Inn