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“Best ever Adventure”

Whitewater Rafting Adventures
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Owner description: Whitewater Rafting Adventures is the premier rafting and adventure outfitter in Pennsylvania's Pocono Mountains. Located just a short drive from the historic town of Jim Thorpe, Whitewater Rafting Adventures has been offering outdoor adventures for over 30 years. We are family owned and operated, love what we do and believe that it shows. Whether you are looking to raft class II and III rapids on the Lehigh River, take a Zipline ride, have an adrenaline pumping paintball shootout or enjoy a bike ride along the Lehigh Gorge Trail, Whitewater Rafting Adventures will provide you with a memorable outdoor experience in addition to the personal service that you deserve. Our friendly staff and knowledgeable guides are driven to provide you with the safest and most action packed adventure possible. Our focus is, and always will be, on making sure that you have a fun, safe and memorable day. You are important to us and we want you to feel that way. Come whitewater rafting and experience the WRA difference. Fresh air, good friends and a great time, you'll be glad you did.
Reviewed August 6, 2012

From the time of reservation they kept in touch with us and gave us information including a video to watch on line.Met a friendly couple with their son and took the raft together with our grand daughter. Jason was the leader and gave great instructions. Jason has a good knowledge of the history and could answer all of our questions, except about flowers - Bob handled that one. There was not a moment that we did not feel secure. Jason, Bob, Christian and one other made us feel totally welcomed and fun to be with. We would definetely go again and would take a level up!

Thank Joy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 - 36 of 36 reviews

Reviewed October 13, 2011

Some issues to consider before booking:
1. We requested a Sunday ride, but were told they would not book less than four people. So we needed to sign up for a Saturday when there was another group already scheduled. The check-in time was 10:30 and we would depart at 11:00. I was a bit concerned about the lateness of the departure because we wanted to bike the full gorge, but they convinced us there would be enough time. When we arrived, we were told the check-in time had been pushed back to 11:00. Well the other "group" didn't even arrive until 11:30 and our actual ride didn't even start until noon, so we had to take the half-way ride because of fear of getting caught in the dark. My biggest issue, however, is that there was NO APOLOGIES for the delay. And we even paid full price, whereas others in the group used coupons.
2. If you don't like smoke, book elsewhere. Customers were smoking everywhere on the premises. Even the desk clerk who waited on us stood by the door with a cig in her hand! I couldn't wait to get on the trail to get some fresh air.
3. We were told to call at the end of the ride for a return shuttle. When we reached the end of the trail to make the call, we couldn't get a signal on our cell phone. Not the company's fault of course, but when the shuttle arrived, they said, "Verizon is the only mobile service that works here". Why the heck didn't they tell us that from the start????? We sat around over 30 minutes at the end of the trail until another company's shuttle pulled up and called our company on their Verizon phone.

Their Trek bikes performed well, but their customer service was extremely lacking! Next time we will try one of the other shuttle companies as they seem to accommodate people better.

7  Thank LouisePennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2017 via mobile
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Thank donghui530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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