We decided to spend our vacation in the Poconos and chose the Mount Airy Casino because they were running a special on the rooms. It package also included $50 per day for dining. Sounds great, right? Not when the food is mostly disgusting. Specifically, the food at the buffet is inedible. I don't know how one would acheive such a bad flavor and texture on most of the dishes unless they were purposely making an effort to make it bad. The diner was just ok, with fair burgers and edible breakfast. However, the home fries were soggy and cold and most of the food seemed pre-made and then stuck under the microwave. They really, really need to get it together in the food department. We were so turned off by the horrible buffet that we didn't even want to try the so-called "fine dining" restaurants. Also, the steak restaurant, Red, charges between $32-$45 for a steak, with no side dishes. With regard to the rooms, they were nothing more than standard. No bathtubs in the "deluxe" rooms seemed very odd to us. No pool, no whirlpool, nothing to take a soak in was very disappointing to say the least. The shower had some mold issues and when we arrived in the room, the toilet was unflushed and had toilet paper in it which was really gross. One of the lamps was broken also. The room was relatively clean but absolutely not worth the normal rate of $200. If it weren't for the special we would have been very disappointed in the rate. Another big issue the hotel has is the fact that ALL the common areas are extremely smelly with cigarette odor. Our room was non-smoking and was fine, but the hallways right outside, the elevator, the lobby, etc., stink to high heaven of smoke. The casino is pretty nice, and we had alot of fun and were able to gamble for quite a few hours each night on little money. I would say the slots are pretty loose. Our package included $15 per day gambling credit and we were able to parlay that into hours of entertainment. The nightclub was always closed when we tried to look inside though. The staff of the hotel were polite but not warm per se. Alot of other reviewers had complaints about the service and I could see how if there was a problem they wouldn't be quick to address it. When we complained about the buffet, the manager said he would "pass along the feedback" but did not offer any compensation. They're just not very friendly but I didn't find them overtly rude. All in all, it was an average place but way overpriced for the normal rates. I would definitely not recommend eating in the buffet, and if you want to stay overnight make sure you get a good rate because it's not worth the money they charge for the average rooms.
- Official Description (provided by the hotel):
- With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more less
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- Also Known As:
- Mount Airy Hotel Mount Pocono
- Mount Airy Resort