My husband, children and I just returned from our two night stay at Mount Airy. Here's our honest experiences there:
Valet/Check In/Bellhop - Friendly personalities, eager to be of help, we are fairly generous tippers, the looks of shock on their faces told us they get lots of cheapskates.
Suite - We reserved a two room suite, smoking and with a lake view, which we got, and we felt safer because of the need to be a guest with a room card for the elevator to take you to the floors where guests are staying - better than a security guard! The suite was absolutely lovely and very clean, large soaking tub and a swedish-style separate shower, king bed was so comfortable and we rested well, living room sofa was also queen pull out bed which was great for the kids. Tastefully decorated, loved the decor accents wherever we looked, refrigerator and wet bar was handy, two huge closets, bathroom was big too, two a/c controls for separate rooms kept us all cool. Value for the money is right on the line, since we gamble as well there, we'd like to get better room rates, but this was our first visit, so maybe we'll be sent some deals later on.
Maintenance and Housekeeping - Pleasant, we had a sink overflow, they took care of it quickly and brought us all we requested (extra linens, towels, mineral bath, pillows) and we tipped - again, looks of shock on their faces.
Gaming - I have to say this here and now, if you don't have money to lose and are going to get nasty and upset over it, then don't 'play'! It is 'play', you know?! If you're that emotionally attached to your money, stay away from gambling or any other kind of speculative ventures, don't take your frustration out on staff and other guests! My husband and I did well at craps and 3 card poker, and would have had a better time if it weren't for some of the other visitors and the attitudes they brought with them.
Dining - My husband and I had dinner at Red's Steakhouse, the service and food were phenomenal! Again, the GUESTS near us were a pain in the you know what. Two couples (4 people) nearly shouting at one another through the whole dinner when there was absolutely no reason to be that loud! We don't want to hear about your shoulder and your golf game and your nursing school dissections, I mean COME ON! Absolutely rude, I hope you are reading this and take my suggestion to dine at a roadside fast food joint next time you want to behave that way. My young children have better manners.
Room Service - We ordered several meals from room service, everything was hot and delicious, within half an hour of our order, very pleasant people taking orders and delivering to our suite, and we were happy to see some decent prices on the menu as well, worth the $ if you feel like staying in and relaxing.
Activities - There are many family-oriented activities in the Mt. Pocono area, the water park, petting zoo, shops, etc., so there are things to take the kids to do during our stay.
Check out - A breeze, we did it via tv in the room, left the cards and tip for housekeeping on the desk, bellhop showed up within 10 minutes of our call, valet was about 10 minutes for our car, not bad at all.
This was a relaxing vacation, the only sour notes were some of the other guests, as I mentioned. I think some people out there believe they are entitled to do and say whatever they want, even at the expense of other paying customers enjoyment. All I have to say to you is STAY AT HOME, because the majority of us don't like paying to witness your selfish, nasty behavior.
- Official Description (provided by the hotel):
- With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more less
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- Also Known As:
- Mount Airy Hotel Mount Pocono
- Mount Airy Resort