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Mount Airy Casino Resort
Ranked #1 of 7 Hotels in Mount Pocono
Reviewed December 25, 2009

Everyone,

I have stayed few days ithe service was outstanding, the emploee's know the property very well . Players club management very hlepfull aswell the property is very clean and very well tken care of . i have been in few place in pa and this hotel is to me the best if your looking for nice place this is it.

  • Stayed: December 2009, traveled on business
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2  Thank highroller2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,267 - 1,273 of 1,333 reviews

Reviewed December 17, 2009

I love how people below can provide a negative review with ratings for rooms and cleanliness without ever visiting the actual property. That's right - someone slammed this place (including the cleanliness) based on a bad phone experience with Reservations while booking.

I was there last week and had a great time. The entire property is well kept and the rooms were spacious and clean. The food was not at gourmet level, but more than acceptable. I hope the legislature passes soon and they get table games (Vegas is too far for a weekend and Atlantic City is not so nice outside the resorts).

  • Stayed: December 2009, traveled as a couple
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2  Thank Caveman1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2009

My husband and I spent the weekend here for our wedding anniversary. We live only about 2 hours from the resort and it was our first trip to the Pocono's, so we really had no expectations. The Pocono's are absolutely breathtaking in the fall, so just the drive to the resort and around the town was a blast.
On our way home we stopped at "Happy Trails Horseback Riding" and had such a blast! Just make sure you call and make a reservation. Staff was wonderful and the trail was over an hour long!

The hotel itself was extremely clean, modern amenities and spacious. I was a bit concerned about the noise since there was a casino below, but we never heard a peep. The people in the room beside ours were extremely noisy, however, one call to the front desk and we never heard them again.
We ate at the buffet the first night, which was a Friday, and thankfully we picked that night over Saturday because on Saturday it was absolutely packed. There was an hour wait just to buy your "meal" and then an hour wait to get seated. The food in the buffet was not fantastic, but it wasn't awful either. If I had one complaint about the food, it was that there wasn't much selection for vegetarians, but that's a pretty common complaint, especially in the PA area.

We're definitely not gamblers, so we won't be staying at a Casino again. Besides eating or gambling, there wasn't anything to do. There was the very expensive spa, which seemed to be closed every time we poked our heads in. It's a shame there's no pool or jacuzzi available either.

Parking was terrible because everyone in the area comes on Friday & Saturday nights to the Casino and there is no designated parking lot for guests, so you have to circle until something becomes available. And forget trying to get to your room without being carded or bombarded by security since you have to walk through the casino to get there.

Overall we had a good stay and enjoyed finding new things to do outside the resort. There's a pottery place nearby, "poke a nose" and also some great thrift shops around if you're interested in flea markets. Also, the large mall outlet is a 10 minute drive and worth the trip- tons of stores!

I wouldn't come back but I did enjoy the cleanliness and the friendliness of the staff. They were very willing to share maps, town information and directions to and from all of the places we wanted to go.

  • Stayed: October 2009, traveled as a couple
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1  Thank jleareid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2009

Made a reservation for somking room an 2 double beds.The night we were traving from n.j. it was raining and very foggy so i knew it would take alittle longer to get there. we made a call on our way up just to let them them that we may be a little late (10-15 minutes.) we were rudley told by Cherly that reservation are held to 9:00 pm an if we are not there by then we would not have a room.We explained again that we are travling from NJ and because of the weather it might take longer .She did not care. It was the most stress full ride trying to get there on time. We arrived at 9:02 they only had a room with 1 king size bed with smoking so had to get non smoking room with 2 beds. Down in the casino could not get a drink not a waitress to be found. The casino was empty not many people so it was like they were very busy.Asked a security guard were the waitress were he said he would find one never saw him again. bad check /bad service on the floor. atlantic city might be a longer ride but worth it.

  • Stayed: November 2009, traveled with friends
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2  Thank NewJerseyTrixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2009

This attempt at a redo of an American classic aspires to much, but fails drastically in its execution. The hotel and grounds itself are very clean and gorgeous. The rooms are cozy with comfortable beds and nice modern amenities.

However, the casino staff and supervisors can certainly benefit from some basic training in hospitality. Throughout our entire stay, they consistently treated us with ambivalence and outright disrespect. In addition, we agree with the previous poster(s) regarding a need for better ventilation in the casino and that the separate smoking and non-smoking areas don't quite work as the smoke permeates the entire facility.

I would recommend this hotel only if you plan on staying within the confines of your room for the entire stay. Other than that, stay away!

- a doctor and a lawyer

  • Stayed: November 2009, traveled as a couple
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4  Thank ATLiens04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2009

I live near Atllantic City and go there all the time. The trip up to Mount Airy was well worth it!! Booked a room package to receive 15.00 in slot play and a 50.00 F&B credit. Check-in was easy, the rooms were beautiful and very clean. The bathroom very roomy and clean. The casino floor was layed out very nice, with alot a different slot machines to offer. Everyone was very friendly and helpful. Will definitely go back!!!

  • Stayed: October 2009, traveled as a couple
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2  Thank jandb119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2009

My partner and I stayed there on a Friday night. The check-in was quick and easy, the room was very nice, and all of the people we encountered were nice. The room and food was comped which was nice, and I won $400 on slots. My only expense was tips. I stay here every time I travel north. I have no complaints.

  • Stayed: October 2009, traveled as a couple
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2  Thank JLESTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344-7172
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range: $120 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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