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Reviewed May 21, 2016 via mobile

Stayed here last night. Very nice set up. Room was modern and had great view from 5th floor of golf course. Casino very smokey, so be sure to ask for extra towels so you can take a few showers, I took 4. Decent casino with tight slots and many table games, most $5 min(un heard of on a weekend night)but once again very smokey. Good thing is the smoke doesn't follow you up upstairs, only on your clothes. Pool was very nice, but the 2 so called hot tubs are connected directly to the pool. So it's like the whole pool is a hot tub and the water was the same temp. Kinda weird that pool closes at 7pm durning the week. On weekends it becomes Wet, a giant pool/dance party. Be sure to use valet, if not you will need to park in lot and walk 1/2 mile from car to check in. Since our first time here, we got a great price. If you join the rewards club(free)besides getting $10 in free coin, you get 25% off room price. Friday night king room w/tax was $225. Make sure you take the Keurig coffee pods even if you don't use them or like coffee since they are charging you a resort fee for them. We most likely will be back in the future.

Stayed: May 2016, traveled as a couple
1  Thank heaterguy100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded October 21, 2016

Hello heaterguy100,

Thank you for taking the time to share your feedback. Your comments will be share with staff and management for review and development of our services. We appreciate your observation as it allows us to recognize areas for future development.

It will be our absolute pleasure to welcome you back as our guest again in the near future. Thank you again for your feedback.

Sincerely,

V.Cruz

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Reviewed May 19, 2016

Last week we held our annual company divisional sales meeting at Mount Airy Casino Resort. We were there for the entire week. The staff was amazing, the food was outstanding and the accommodations (both conference space and sleeping rooms) were fantastic. In fact, the resort did such a good job, we booked the space for next year already.

  • Stayed: May 2016, traveled on business
    • Location
    • Cleanliness
    • Service
Thank avetser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded June 3, 2016

Thank you very much for your kind words!

Your compliments will certainly be shared with all departments in recognition of the four diamond service our staff continues to provide for our guest. It will be our pleasure to welcome you back in the future!


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Reviewed May 18, 2016 via mobile

We stay here periodically when we visit family. It is a great facility, great food, great accommodations...but a very unfriendly bell and room service staff. I mean no personality!!!! While it won't stop us from staying again, we certainly will dread those interactions!

Stayed: May 2016, traveled as a couple
1  Thank Nhcouple090909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Public Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded October 21, 2016

Hello Nhcouple090909,

Thank you for taking the time to share your feedback. Your comments will be share with staff and management for review and development of our services. We appreciate your observation as it allows us to recognize areas for future development.

It will be our absolute pleasure to welcome you back as our guest again in the near future.

Sincerely,

V.Cruz

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Reviewed May 18, 2016

The casino is large with many different table games and a large variety of slot machines. The personnel were both courteous and friendly. The casino is clean and well maintained. I Didn't leave a winner, but enjoyed my time there.

  • Stayed: May 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank umibis2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded October 21, 2016

Hello Umibis2,

We are delighted with the wonderful feedback you have provided. As a four diamond resort we set high standards for our facilities and staff and are pleased that you took the time to notice. We cannot wait to have you back for another memorable experience. Thank you again for your wonderful feedback.

Sincerely,

V.Cruz

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Reviewed May 17, 2016 via mobile

We spent a weekend (Friday through Sunday) at the Mount Airy Casino Resort.
It is a beautiful resort with nice, clean and spacious rooms. The indoor heated pool is nice, and so is the spa.

Rooms:
Beds are comfortable
Walk-in shower = excellent for couples to shower together
Nice views of the lake and golf course from room #630
May smell faint cigarette smoke from time-to-time

Casino:
Split into smoking and non-smoking, but it really doesn't make sense because of the open air layout.
The non-smoking section is closest to the restaurants. Again, smoke can be smelled throughout the entire floor.

Restaurants:
Guy Fierri - okay diner-style food. A bit over priced. It is the only 24-hour restaurant. Coffee is okay here. Oatmeal is good, and so are the truffle fries and brisket tacos.

Lucky 8- okay for what it is. Spider roll was good, but I've had better. Lobster dumplings were bland, but they used whole lobster and not imitation.

Bisteca:
The best restaurant on-site. The crab legs, the steak, the drinks (ladies, get the Melba), and the crab cake were good. The lobster bisque could have been better if it had less tomato base.

Overall, good stay. We saw people with kids, but I wouldn't necessarily being children or go if I'm pregnant.

Oh, and wifi outage all weekend.

Stayed: May 2016, traveled as a couple
3  Thank BeautyandtheBump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded October 21, 2016

Hello MsSultryVixen84,

Thank you for a fantastic review! We are thrilled to hear that you had such a wonderful experience with us. Your compliments will be forwarded to management to showcase the top notch service that our employees provide. We appreciate your observation as it allows us to recognize areas for future development. We look forward to having you as a guest again soon! Thank you again for your feedback!

Sincerely,

V.Cruz

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