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Mount Airy Casino Resort
Ranked #1 of 7 Hotels in Mount Pocono
Reviewed August 22, 2014 via mobile

This is by far one of the nicest hotels. Plenty of amenities, and we had a 2 room suite on the 6th floor with vaulted ceilings and a view of the pond. The pool is amazing, especially for families. Beds comfortable and decor is nice. A big draw back was we needed an 'escort' every time we went to eat because the restaurants are on the same floor as casino. Its not like Vegas where the kids are allowed to walk on the 'path' with their parents. Keep this in mind when booking. Valet was always fast and very friendly as was all staff. We did not gamble, but stayed there due to the class of hotel. If traveling with kids, keep in mind it is not kid friendly, even though it says it is. There are no kids menus available at any of the restaurants. Just because we have kids does not mean like to skip pleasure. May be in the future this hotel will adjust to welcome children.

Stayed: August 2014
1  Thank Orangeor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear Orangeor,

Thank you for your feedback.

We are pleased to hear you enjoyed the property! We could not agree more... The pool is amazing! With 51,000 square foot the indoor/ outdoor pool, bar & nightlife, the heated four season pool even features a passage allowing guests to swim continuously from indoors to outdoors.

We apologize for any confusion. We do permit children and individuals under 21 years of age but as a casino resort, we cater to 21 years of age and older and do not state being child friendly with facilities or activities for minors. Again, we apologize for any misunderstanding.

Thank you again for your feedback. We hope to welcome you back in the future.

Sincerely,

Allison
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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586 - 592 of 1,305 reviews

Reviewed August 21, 2014

We just got back from a weekend stay at Beautiful Mount Airy Lodge....ooops, I mean casino resort. We had a great time and have been staying at Mount Airy multiple times each year since 2007. Getting a room with two queen beds always proves to be a challenge. We even received a call and confirmed our need for two queens the night before our stay and when we got there, none were available. This is always an issue....Why? I probably would not have been so upset, but why call me the night before and confirm if you are not going to have any available at check-in which is at 4pm, the exact time we got there. After I asked for an upgrade, they were able to move things around and give us a room on the 2nd floor above the pool with 2 queens. They told us that we would hear music during the pool party until 2am. We chose to take it.....it was really loud! And, by the way, there was no need to pay for an in-room movie as my kids were thoroughly entertained with their birds-eye view of the pool party all evening. Made for some great conversation! Glad the front desk warned me about the music, it was truly very loud!
The new indoor/outdoor pool during the day is fantastic! Loungers were comfortable, towels were plentiful, soft and generously sized. Food by the pool was enjoyable.
The rooms at Mt. Airy are a nice size and include a Keurig with coffee. Beds are super comfortable and rooms are clean. The hotel and casino are just big enough (although the slots could be looser).
Guy Fieri's restaurant was great....everything was fresh and delicious. Service was excellent. Kids enjoyed their traditional escort to dinner by security, as minors have to be escorted around the casino floor.
The most disappointing aspect of Mount Airy is their food choices. The addition of Guy Fieri's is nice, however we enjoyed Betty's Diner, too. The room service menu has gone from bad to worse. There were never a lot of selections, but the choices are really slim at this point. We enjoyed more of a diner-like menu for room service. Also, why does the Starbucks not have any available breakfast sandwiches at 9am on a Sunday Morning?? I just wanted 4 sandwiches of any kind and they were unable to accommodate my request....did I mention it was 9am??
Mount Airy is a beautiful, comfortable resort....almost deserving of 5 stars, but just a little short. It's a fun casino in an area that has a lot to offer.....Camelbeach, the Outlets, breakfast at Hickory Valley, and the ice cream and a movie at the Casino Theater are always on our agenda. Enjoy!

Room Tip: Rooms above the pool (on the 2nd floor) on a Friday and Saturday night will be loud because of the p...
  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear Karen S,

Thank you for your feedback.

We are pleased to hear that you enjoyed your stay. We attempt to accommodate all room requests. It is important for guest to advise the total occupants to ensure these requests are accommodated. Our room Service menu is a variation of Guy Fieri's menu. If there is a special request or item, our room service would be happy to try to assist with those requests. We apologize for these difficulties.

Please contact me personally when securing your return visit.

Sincerely,

Allison
Guest Services Manager

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Reviewed August 21, 2014

My wife and I spent two nights at Mount Airy and it was wonderful. The staff were all great and the new swimming pool was awesome. I suggest going to the Noodle Bar inside of the buffet. The slots were paying out great which paid for a second night to gamble. The golf course being across the street was very convenient. The valet was very quick to retrieve my car to go golfing and to leave on our last day. Our room was very clean and accomidating to our needs. I would suggest for anyone to go and enjoy a nice quiet get away.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank gtraveny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear Gtraveny,

Thank you for the feedback!

It is wonderful to hear that you enjoyed your stay! The Noodle Bar is delicious! We can't recommend it enough. We are glad to hear you had such wonderful luck.

We look forward to see you in the future!

Sincerely,

Allison
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2014

I have stayed at Mount Airy multiple times over the summer for the past several years and continue to go back as it is by far the best place in the Poconos. The rooms are nicely decorated and spotless, the casino is small yet still has a decent selection of table games and slots and the overall atmosphere is very comfortable. The restaurant selection is good but getting better (Guy Fieri's replaced a diner not long ago) and they seem to be making more improvements as time goes on (new indoor/outdoor pool, restaurant and quick service improvements, etc). Only real negatives I can point out are the parking (which fills up quickly on the weekends and they have a tendency to rope off half of their closest lot for musical acts over the summer) and the cost. They clearly know they are the best in town and they price accordingly, with rates that can be significant if you are staying over a weekend or during a bust time. They do offer AAA discount of 10% but it is only Sun-Thurs and you must call to get it (you can't do it online). For reasons of parking of cost is drops a bit in my book.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank fisheke1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear fisheke1,

Thank you for the feedback!

Mount Airy prides itself on our four diamond status and strives to ensure our product and services are at the expectations you, our guests, expect and deserve. It is so pleasing to read that you found our standards to be enjoyable and top notch.

We do offer AAA rates Sunday through Thursday for non-holidays. You can book these rates over the phone or via online through a link on the bottom of the accommodations page. We are always happy to assist at 1-877-682-4791.

Thank you again!

Allison
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2014

The new Mount Airy Casino Resorts is fabulous. This is not the old "Beautiful Mount Airy Lodge". The rooms are immaculate, new and modern. The lobby, new pool and casino are beautifully decorated and serene. Only complaint is that the casino is smoky when crowded, but we found the gambling to be "lucky". Would return in a flash!!!! If you are looking for a high end steak house, visit Red, which is located on the outskirts of the casino... It was delicious with great service.....

  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank amylev25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear Amylev25,

Mouth watering! That is how we think of the steak and menu at red Steakhouse. Mouth watering and delicious! We highly suggest red Steakhouse also.

Thank you for the feedback. We wish you more luck upon your return visit.

Thank you again!

Allison
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2014

Been going to Mt Airy for years. The new pool is tremendous. The rooms and amenities are all first rate. The only negative is that kids must use the pool with an adult. Kids over 16 should be able to use the pool alone, rather than having to stay in their room when adults are at the casino. But everything at the resort is five star first class.

Room Tip: Rooms are less expensive during the week, check dates when booking
  • Stayed: August 2014, traveled with family
    • Service
Thank MICHAEL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear Michael P,

Thank you for the feedback!

We are very pleased to hear that you enjoyed your visit to Mount Airy Casino Resort. We apologize for the difficulties regarding minor policies. Being a casino resort we have to adhere to minor policies as well as liquor laws.

We hope to welcome you back to Mount Airy in the near future.

Thank you again!

Allison
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2014

The old Mt Airy was demolished and after a huge investment a great venue was created. The golf course is first class and the casino/hotel itself is one of the best in PA. Only downside is the awful cigarette smoke that permeates the building, there are no real non-smoking areas except the bus lobby. Expect your clothes to stink of stale smoke if you spend time on the casino floor.
Free drinks when gambling, excellent Italian and Steakhouse restaurants. The buffet is ok but not a good choice if other places open. Overall: great place to visit in poconos.

Room Tip: Ask for nonsmoking floor.
  • Stayed: August 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank newmaninseinfeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this reviewResponded August 29, 2014

Dear newmaninseinfeld,

Thank you for the recent feedback.

Mount Airy Casino Resort was first four diamond casino resort in Pennsylvania. We take pride in providing a four diamond product and experience. We are very pleased to hear you enjoyed your visit. We invite you to visit the 3rd floor non-smoking slot area upon your return.

Thank you again,

Allison
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344-7172
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range: $174 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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