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“Beautiful Hotel”

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Mount Airy Casino Resort
Ranked #1 of 7 Hotels in Mount Pocono
Certificate of Excellence
Shavertown, Pennsylvania
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful Hotel”
4 of 5 bubbles Reviewed December 6, 2013

Beautiful hotel right in the heart of the Pocono's. The design dept. did a fantastic job with this place. The decor and small touches are great. Housekeeping does a great job of keeping the rooms spotless.
Only con is the casino does not pay out much and the smoke is horrible.
Nightlife is a bit of a bust too.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ss343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this review, December 12, 2013
Dear ss343,

Thank you for your recent feedback. We are pleased to hear your enjoyed your recent visit to the hotel. We are currently looking into additional filtration options for high volume days. We hope to welcome you back to Mount Airy in the near future.

Thank you,

Allison
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,246 reviews from our community

Traveler rating
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    379
    129
    71
    89
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (288)
Date | Rating
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English first
Yonkers, New York
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed December 4, 2013

Absolutely the most horrible casino in the area. It is very small and your bank roll will NOT last you at all!! I haven't won a dollar since June of this year, and yet I keep going every week...week after week. Once you get beyond the "bus people" sleeping in the lobby, you need to overlook the asian guys constantly walking around looking for credits left in the machines so they can cash the credits out.

I just got back home tonight, threw my cards in the garbage as I walked out, and this time, for the LAST TIME! I play dollar slots. I arrived at 6:45pm with $500. Exactly 42 minutes later, I was walkign out with lint in my pocket. Don't get me wrong, I do not expect to hit a handpay evetytime I visit BUT are you kidding me??? My "biggest hit" was $20 and on a dollar slot mind you.

SAVE THE TIME DRIVING HERE, THROW YOUR MONEY OUT YOUR CAR WINDOW! AT LAST YOU WILL SAVE ON GAS AND TOLLS COMING IN FROM NY!!!! SCREW MT AIRY CASINO ONCE AND FOR ALL!

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank close a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Services at Mount Airy Casino Resort, responded to this review, January 12, 2014
Dear charlie c,

Thank you for taking the time to share your opinions of Mount Airy Casino & Resort. Regarding your Casino experience, we see you have expressed dissatisfaction that you did not find our games paying out. Please be assured that Mount Airy does not control who wins or loses. In fact, the slot hold percentage is the second lowest in the Commonwealth of Pennsylvania and we have the highest payback percentage in the Commonwealth. This means we aim provide great value to our gaming patrons. As a matter of fact we were recently named Pennsylvania’s Luckiest Casino by Strictly Slots in their November 2013 edition.

We hope to welcome you back as a guest should you choose to return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, New York
Level Contributor
9 reviews
5 of 5 bubbles Reviewed December 3, 2013

As always our stay at Mount Airy was exceptional. The beds are the very comfortable and the rooms sparkling clean. Gaming is always fun and the dealers are very personable. The food at Bettys Diner and The Buffet are delicious, we had Thanksgiving Dinner at the Buffet and it tasted like a homemade meal. Cant wait to come back...

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MtAiryCasino, Guest Relations Manager at Mount Airy Casino Resort, responded to this review, December 12, 2013
Dear Michelle T,

Thank you for your feedback. We are so pleased to hear you enjoyed your stay! We will be certain to share your compliments with our staff. We look forward to welcoming you back to Mount Airy.

Thank you,

Allison
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Lane, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

Mount Airy Casino Resort is the best of all the ones we have been to. It is a very nice small scale Resort with very friendly personnel. It offers FREE valet parking whether you have a room booked or just visiting the casino for the day. Very friendly and outgoing bell man workers and front desk workers. Beautiful and secure and quiet rooms. ( you must have a room key to get access to resort guest room floors. Unlike those in AC where anybody can get to those areas.)

Room Tip: Ask for a room with a lake view. The higher floor the better view.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 53rond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Guest Relations Manager at Mount Airy Casino Resort, responded to this review, November 29, 2013
Thank you so much for this wonderful review. I will be sure to share it with the Team. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindenhurst, New York, Usa
2 reviews
5 of 5 bubbles Reviewed November 25, 2013

We went to Mt. Airy for an overnight stay and to do some gambling. The room was beautiful, very clean and the bed was extremely comfortable. The casino is one of the best we've ever been in. plenty of slots to play and the buffet was top notch.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Guest Relations Manager at Mount Airy Casino Resort, responded to this review, November 29, 2013
Denise S.,

We are happy to hear you enjoyed the accommodations and casino! We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey, United States
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 22, 2013

First visit to Mount Airy Casino was nice. Not the largest gambling floor but decent. Typical casino noise level. Chose the Reds restaurant, rather pricey but excellent seafood. The rooms were modern and clean. I expected better room pricing for that area. Overall good place will revisit.

Room Tip: Nice view facing golf course side.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Guest Relations Manager at Mount Airy Casino Resort, responded to this review, November 29, 2013
Crag R.,

Thank you for taking the time to post your review. We are happy to hear of your positive experience at red's and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, PA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

Myself and two girl friends stayed here this past weekend (11/15-17) for the first time and had such a great experience! Normally we stay at a family house in the Poconos but after we discovered multiple mice, we needed to find somewhere to stay right away. We called late (8p) Friday night and got a really great weekend rate. We stayed in a double queen room and the room was great. The bathroom, the room, everything was super clean. There are 2 shower heads in the bathroom but one of ours didn't work (or we couldn't figure out how to get it to work). It wasn't a big deal or anything. The staff we encountered the entire time were all so nice and helpful.

My only two complaints that aren't really complaints are:
1. Sunday we checked out early (10am) since we all had to drive separate ways and one out of state. The weather was horrible, it was so foggy you couldn't see anything, but there wasn't a shuttle bus driver available. When we called down to the desk to speak to some one, they said they would call security to see if some one could help us since we parked in the back of the lot. Well, that person never called anyone so I walked to my car to pick my friends and our stuff up. It was so foggy that I couldn't see half the parking lot or the building once I got to my car and the building is huge!
2. I've never heard of renting a fridge. I get it's a casino so really there's no need to bring anything with you, but I've never stayed in a casino where we had to pay for a fridge. All the casinos I've stayed in (Atlantic City) have a bigger fridge and/or a microwave.

Overall, our stay was great. We will definitely be staying again in the future!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennafxr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Guest Relations Manager at Mount Airy Casino Resort, responded to this review, November 29, 2013
Jennafxr,

Thank you for taking the time to post your review!

We are truly sorry for the apparent oversight regarding your requested transportation request. Please be assured this type of service is not indicative of the service standards we aim to achieve and are investigating the matter.

Thank you again for sharing your feedback. We will certainly take it into consideration for future enhancements and are happy to hear your overall experience was very positive! We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Airy Casino Resort

Property: Mount Airy Casino Resort
Address: 312 Woodland Rd., Mount Pocono, PA 18344-7172
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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