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“Great mini trip”

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Mount Airy Casino Resort
Ranked #1 of 7 Hotels in Mount Pocono
Certificate of Excellence
1 review
“Great mini trip”
5 of 5 bubbles Reviewed July 9, 2013

Husband and I enjoyed a shopping spree at local designer mall and then spent remainder of afternoon and evening at Mt Airy. Check in was fast and even was given bottled water for the rm. And, what a surprise when we were upgraded to a suite because ot was our anniversary. We ate at buffet(great ribs and value) and diner for breakfast(another excellent meal). We were not rushed from room, so we enjoyed some morning play. Ordinarily, we have a regular rm and it is nice, clean, and has a huge modern bath with great amenities. We look forward to several visits a yr.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Biosci1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Services at Mount Airy Casino Resort, responded to this review, July 18, 2013
Biosci1969, We trust you had a memorable Anniversary. We are excited to hear we were able to make your visit exceptional with our suite upgrade. Thank you for the compliments for our accommodations and restaurants. We will share your comments with our staff in recognition of the great work and dedication to providing outstanding customer service. We look forward to your return visit and as always appreciate you return patronage. Thank you again for sharing your review.
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1,251 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
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English first
Lititz, Pennsylvania, United States
1 review
5 of 5 bubbles Reviewed July 9, 2013

I have stayed at Mt. Airy Resort & Casino three times now and have virtually nothing to complain about. The rooms are lovely and well kept. Room service was polite and prompt. Whenever I have asked for assistance with ANYTHING, I have received it! I cannot wait until their new pool is open - My husband and I said when we left after our first visit that the only thing they were missing was a pool and then next thing we heard, they were breaking ground for it! My husband loved the golf and I loved the casino. We enjoyed ALL the restaurants and we tried them all! REDS was our favorite and they even allowed us to eat there in very casual clothing (even though the atmospher is quite elegant!) THANK YOU AGAIN MT. AIRY and we will definitely be returning yearly!

Room Tip: Nice view from the sixth floor!
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Services at Mount Airy Casino Resort, responded to this review, July 18, 2013
Judy L, Thank you for sharing your opinions and feedback from your visit to Mount Airy Casino & Resort. We appreciate your return patronage. It certainly validates and reinforces the dedication we hold ourselves accountable for regarding the exceptional level of customer service we aim to provide. We are thrilled to hear you will be returning to take advantage of our newest amenity. We expect it will be a treat for all. Thank you again for sharing you review, we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guilford, Ct
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 9, 2013

Our family stayed overnight on the 4th of July, awesome fireworks show~synchronized to music! That was our children's highlight during our stay. What I did not like about Mt Airy was each and every time you want to get a snack or meal, you and your children need to be escorted by security because the restaurants are located on the casino floor! Most of the time the escorts are readily available, but we did need to wait a few minutes after the firework show for security to walk us around the casino to the elevator. Parents do not qualify as escorts~hotel policy :(

They are building an outdoor pool~but it was not ready yet.

Overall~great casino and hotel for the price~just not for families

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Customer Service at Mount Airy Casino Resort, responded to this review, July 17, 2013
neleber, Thank you for sharing you feedback regarding you visit to Mount Airy Casino & Resort. As a Casino based Resort, security is necessary for the protection of the children as well as the facility. We hope this was not too much of an inconvenience for you. Thank you for your compliments concerning our fireworks display, we have guest come from great lengths to view our spectacular light show, we are happy to hear you and your family enjoyed it as well. You are correct in stating we are constructing our Indoor/Outdoor Pool complex, schedule for completion by Fall 2013. We hope to welcome you back as our guest in the near future to take advantage of our newest addition.
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Tuxedo, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

We went for the Golf. The course was in very good condition and is very difficult if you are not an expert golfer. Take extra balls with you because they are very easy to lose. The hotel was very clean and the rooms were also clean. We are not gamblers but if you are, there are plenty of machines and a variety of ways to bet and lose your money. The buffet was very good with a nice variety of food. It, however, is the most popular choice of the available food eateries and therefore, very, very crowded. The bus tours use the buffet for their patrons to eat. There is only one restaurant open for breakfast, although it was not crowded. You can order room service if you wish.

Room Tip: We stayed in Room 302 which had a very nice view of the 18th hole of the golf course. I only wish t...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BAMTuxedo_NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Customer Service at Mount Airy Casino Resort, responded to this review, July 17, 2013
BAMTuxedo_NewYork , Thank you for sharing the details surrounding your most recent visit to Mount Airy Casino & Resort. We are excited to see that our accommodations and Golf were to your satisfaction. As a AAA Four Diamond Resort, we strive to provide a sophisticated and welcoming environment, your comments validate this was indeed presented to you. We hope to welcome you back as our guest soon. Just to make note, we are currently in the construction phase for our Indoor/Outdoor Pool, Lounge and Spa complex schedule to open by end of summer 2013. We hope you will return to take advantage of our newest addition.
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Lancaster, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

First I will say that the rooms and hotel are very clean and well kept. We stayed at the hotel to be able to view the fireworks with our daughter. We decided to try to eat at one of the restaurants. The casino staff was not helpful at all. First off it was 7pm and he told us that the wait was an hour and suggested that we go somewhere else. Trying to deter us from eating there. So we decided to go run out to eat. No biggie right? Well forget that. We were done eating at a restaurant about two miles from the casino at 8pm. We did not get back to the CASINO until 945. Needless to say after sitting in the car for almost two hours we were spent annoyed and just pissed off. I am not blame shifting here..as we should have chosen to stay at the hotel to eat..using our own good judgement and not the staff. Not only that... when we got to the hotel we had to prove that we were staying there as the hotel street was blocked off. We got to see about 10 whole minutes of the fireworks and of course our 7 year old was happy but she wasn't happy having to pee along side of the road and we were not happy having spent so much time in the car as I do feel that the casino staff should have been more accommodating to our wanting to eat in the hotel. We bear some responsibility in missing the fireworks but at about $400 for two nights we surely ending the trip on a sour note.
I would go to the hotel again...I just want people to know that the fireworks are a huge issue at this hotel as I am understanding that they have fireworks several time a year. Apparently people live for their fireworks display. Just don't venture out on a firework night because your night will be ruined sitting in a car wasting valuable relaxation time.

Room Tip: Lets face it...this hotel is not accommodating to kids. I hope that when they finally finish their...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Services at Mount Airy Casino Resort, responded to this review, July 21, 2013
We appreciate you taking the time to post your review from your most recent trip to Mount Airy Casino & Resort. Our fireworks display is indeed something that our patrons and guest look forward to yearly. This does unfortunately cause very high traffic in the area. We certainly apologize for any disappointment you experience during your visit, and hope you will return to provide us the opportunity to present you with a more pleasant experience. Thank you again for sharing your opinions of Mount Airy Casino & Resort.
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Lansdale, Pennsylvania
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Nice, newer facility with all the amenities.
Was a little disappointed in a few things at the hotel: 1. that the front desk people weren't more knowledgeable about specifics, like dress codes at the restaurants, etc. 2. don't oversleep past 11 a.m or your room might not get cleaned. 3. Would prefer to have closer self-parking so we could leave without having to wait for the valet to retrieve our car. 4. more reasonably priced food for quick snacks.
What I liked: 1. rooms were well appointed and quiet. 2. good entertainment 3. close, convenient weekend get-away 4. friendly staff
Probably will return in the future.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Services at Mount Airy Casino Resort, responded to this review, July 10, 2013
We appreciate you taking the time to share your experience and opinions from your most recent trip to Mount Airy Casino & Resort. We work hard to provide outstanding service and are concerned when our service standards do not meet our guest expectations. Your comments and suggestions will be communicated with the appropriate departments for review and development. We look forward to your return in the near future. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boardman, Ohio
Level Contributor
117 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed July 5, 2013 via mobile

I had a blast went on the 4th of July and watched a great fireworks show parking was OK but hard to get out of due to all the people but that was expected. Really nice casino I play black jack they had alot of tables even a $10 and a $15 table dispite the fact they were packed most casinos would jack the min bet up but they left a couple. Wide variety of slots made the wife happy. Ate at bettys diner had great food. All in all highly recommended.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rayroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet C, Guest Services at Mount Airy Casino Resort, responded to this review, July 10, 2013
Thank you for sharing your opinions of Mount Airy Casino & Resort. We are excited to see that you enjoyed your visit and our 4th of July Fireworks display. Hopefully our table games selection were to your satisfaction and good fortune this visit. We equally hope your wife enjoyed her trip to the slots and lady luck was good to her as well. Thank you for the recommendation, we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Airy Casino Resort

Property: Mount Airy Casino Resort
Address: 312 Woodland Rd., Mount Pocono, PA 18344-7172
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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