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“What a Fabulous Resort”

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Mount Airy Casino Resort
Ranked #1 of 7 Hotels in Mount Pocono
Certificate of Excellence
new jersey
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“What a Fabulous Resort”
5 of 5 bubbles Reviewed January 10, 2013

Just had a 4 day stay at Mount Airy Casino and Resort. My daughter, sister and I had not been to the poconos in years due to the fact that everything is so dated. We were a bit worried about booking but after reading the reviews we decided on the King Suite. What a beautiful hotel. It starts from the moment you pull up to the front door. I am a very picky traveler who requires top notch service. Check in was fast and friendly. The lobby decorated beautifully and had a wonderful aroma in the air. Our suite was absolutely beautiful and very clean, bellhops, housekeeping were all warm and welcoming. The casino although a little smoky was not overwhelming (Im not a smoker) so we tryed to play on the non-smoking area only. The payouts were great. We all walked away winners at both the slots and tables. The food was ok. Bettys Diner was really good, the fish and chips excellent. We did try Cusina Italian Restaurant, the atmosphere was nice, our bill was high, the staff very accomodating,but not really impressed with our entrees. We also took advantage of a spa treatment which consisted of facials and massages and they were wonderful. Cucumber and lemon water which was so refreshing and Jessica was excellent. The gym has updated equipment and plenty of water and towels. All in All is was a great time for all of us. We left very happy, pleased that we visited and will definitely be back soon.

Room Tip: King Suite...no noise and close to elevators
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelthew0rld123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 14, 2013
Thank you for taking the time to write to us and share your experiences and impressions of Mt. Airy. There is no one better to judge our performance than you!

We are especially pleased when our guests find the accommodations, the atmosphere, and the services offered to their satisfaction. We value our guest, and we appreciate your patronage. Thank you again for taking the time to share your comments. We look forward to welcoming you back to the Mt. Airy soon.
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1,251 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (289)
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English first
Long Island NY
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

Then this is the place. I do not like the crowded, noisy resorts at Mohegan and Foxwoods. Mt Airy is a smaller, toned down version. The casino is a medium-sized version where you wont feel you can get lost in the vastness of the ones in Ct. It is surrounded by restaurants. Reds is a steakhouse where I had one of the best NY strips of my life. They have a 24 hr diner. The spa was professional. Parking is free and it took me less time to get there from Long Is than Ct about 2 hoursjust take the GWB to Rt 80. Rooms were nice. Service was good. Highly recommend. Casino has the standard slots/table games and there is poker room. Enjoy!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 14, 2013
Thank you for taking the time to provide your impression of Mt. Airy Casino & Resort. It certainly highlights the hard work put forth in the design of our policies, team member training and standards in which we hold ourselves. We appreciate you taking the time to let us know of your experience. We look forward to seeing you again soon.
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Carlstadt, New Jersey
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed January 8, 2013

Average, nothing stands out, except their lack of smoking restrictions. Twenty five minutes from our house. They have on occasion giving out good gifts to loyal players. The restaurants are not equal to the other casino restaurants in the area. If you go to play the slots or enjoy the table games a reasonable location. Not my favorite Pa. Casino, but will recommend.

  • Stayed January 2013, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank richard201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 14, 2013
Thank you for feedback regarding your most recent visit to Mt. Airy Casino & Resort. As we strive to provide the highest level of customer service, your comments and suggestions will be taken into consideration for future considerations and improvements. We hope to welcome you as a guest again soon.
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Spotswood, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 8, 2013

My husband and I have bee going to Mount Airy for over 3 years. We go every 4-6 weeks. It is always a wonderful experience. From the moment we walk in till we leave it is a positive experience. The people always are helpful and friendly. The rooms are comfortable and clean. The restaurants and waiters are so knowledgeable. We love to eat in Reds one night and Cuccina the next. Food always delicious and different than anywhere else. At times we go to the shows which have been proven to be good. The casino has a wide variety of games, both slot and table. The atmosphere can not be beat. In AC there are too many drunk adults, some of which can not walk and scream. I feel safe and happy there. We look forward to our mini vacations there.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 15, 2013
Thank you for taking the time to post your review of Mt. Airy Casino & Resort. We are very happy to hear you enjoyed your stay with us. We appreciate your continued patronage, and look forward to welcoming you again soon.
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Olyphant, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 4, 2013

Had opportunity to enjoy a wedding and stay in the hotel. The food was outrageously delicious!! Staff service was so on spot I wanted to take the servers home with me!! The food melted in our mouths. The facility was beautiful The customer service was excellent from the time we stepped foot in the doors until we drove off property.
We will have gorgeous pictures for years to come to enjoy. I cannot wait to go back!!......seriously can't wait!! Thank you Mt Airy for an awesome night!! Keep up the great work!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank efrushon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 8, 2013
Thank you for taking the time to share your experience from your most recent visit at our facility. Management and staff have put much effort in creating an envoirnment of sophistication for our guest. As a four diamond resort, we strive to ensure our guests feel comfortable while at our Hotel and Casino. We are extremely please you enjoyed the services provided to you and your party. It is always refreshing to receive feedback such as yours, confirming that our dedication to customer service is recognized. Thank you again for providing such positive comments. We do hope to welcome you back to Mt. Airy Casino and Resort soon.
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Liberty, New York
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed January 4, 2013

This review is really only about the casino as I haven't had the pleasure of staying there, but would consider. The casino is a lot of fun with a wide variety of games. I'm a baby about gambling, so I appreciated all the penny slots, but there was roulette, two lively craps tables running, and a lot of other options for folks. There are over 5 restaurants that should please any palate, from a diner comfort food place, to the requisite casino buffet, to a high end Italian place. Also there is a Starbucks down below so you can keep the java coming to stay up late and gamble. The only drawback for me is that I forget that Pennsylvania hasn't gone smoke free, and many of the games I liked to play were only located in the smoking section. Otherwise it's a really lovely facility on lovely grounds that you can walk (when there isn't a fresh snowfall!), and worth the trip.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank bcandctrips12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 8, 2013
Thank you for sharing your experience here at Mt. Airy Casino & Resort. We are happy to advise that we do have a wide variety of dining establishments on property to satisfy anyone’s cravings. We are a 24 hour Casino, catering to those looking for some fun at any time of the day. Regarding smoking, the casino floor smoking and non-smoking sections are actually split, we also have a 3rd floor non-smoking slot area for you to enjoy. We do use a Plasma air system that circulates, and filters the air throughout the day; we also work with an air quality specialist to ensure the overall air quality of our casino. We hope you take advantage of our onsite Hotel, and enjoy a night in one of our deluxe room in the near future.
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NYC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 2, 2013

What resort has no Pool? A. Mt. Airy. Surprisingly no jacuzzis either. It wouldnt have been too hard to have two or three jacuzzis built in the five years its been there.

What resort provides no arcade or activities for kids or under 21? A. Mt. Airy

What casino has one of the most overcharged bland All U can eat buffets ever. (But the ice cream was good)? A. Mt. Airy Majority of the food needs an overhaul. It's called a "Johnson & Wales student fresh out on summer break" could do wonders here. Surprisingly, Bettys Diner did a mean salmon burger and malted shake that knocked our culinary socks off!

What casino/resorts does not properly inform their guests how to use their room keys? A. Mt. Airy

Which resort/casino has a wonderful spa that has massages and fun products that rival most other big city and resort spas?

A. Mt. Airy. Although the rain showers are a wonderful idea they were not hot. The showers in the guest rooms were very hot. However, the awesome steam shower and dry saunas in the womens locker area made up for it. Staff was awesome. Young but no attitudes as some other person posted.

After reading some of the negative reviews I understood most of what people were talking about. Some i did not agree with.

As far as the smoke goes in the casino, they did no proper design for noise or air ventilation. They do need more card and gaming tables and less overpriced slot machines. The smoking area and the general gaming area layout needs to be re-thought.

I will say this..we arrived on Jan 1 when people were leaving and the casino room was not full at all... and I couldn't stand being anywhere near the smoking area.

My recommendation: if you go there...drive. If you need water or want to visit a great local diner...set your GPS to Skytop Lodge. On the way is a great diner on the right. Shortly after the diner is a dollar store and a CVS. Pick up water and snacks for your room. Definitely, visit Skytop Lodge. There is the Tap Room bar and also finer dining open to public. Plus it will give you that authentic wilderness Ahwahnee/Shining feel one can only get in the great movies.

Rooms: Beds. Super comfy!!!! Clean nice. Would prefer a bathtub having fibromyalgia. Bring your own tablet with Netflix. Dont touch any amenities on the bar or the sensors will trigger a charge. Would be nice to have a fridge you can put your leftovers in or a mini microwave.

As for games...A lot of stupid slots and I only mean that because other slot machines payout in vegas and other places..these just suck $20s in 5 min. The only game that had fun and entertaining laughs was the new Ballys Michael Jackson game. $20 could last you 15 min to an hour! Well worth it even if we lost $60 on it. It was a good time.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimbaK_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review, January 14, 2013
Thank you for you feedback and providing us the opportunity to improve our services. We will certainly take your comments into consideration for future considerations and development.

As we strive to ensure our guests feel comfortable while at our Hotel and Casino, thank you for taking the time to let us know of your experience. We are please to see you enjoyed your visit to The Spa. We would like to advise that our pool will be completed this year. We appreciate your patronage here at Mt. Airy Casino & Resort, and certainly look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Airy Casino Resort

Property: Mount Airy Casino Resort
Address: 312 Woodland Rd., Mount Pocono, PA 18344-7172
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Official Description (provided by the hotel):
With a stay in one of our lavish Pocono resort rooms, you can play all day...and all night. Unwind in wall-to-wall comfort with pillow-top beds, spacious bathrooms, room service, LCD TVs with in-room movies, hi-speed Internet and more. With rooms like these, you'll be doing anything but roughing it this hotel in the Poconos. Mount Airy Casino Resort has been awarded the prestigious AAA Four Diamond Rating. Mount Airy Casino Resort is the first casino resort in Pennsylvania to have earned this prominent award. For your indulgence, we offer two separate levels of resort luxury. Our King and Double Queen guest rooms are an experience well beyond the standard Pocono's vacation. Some of the features you'll enjoy include:•King or double queen beds•Spacious bathrooms•Walk-in showersLooking for the pinnacle of luxury and comfort? Experience euphoria with a grand King Suite. These magnificent Pocono hotel rooms feature all of the lavish amenities of our guest rooms, plus:•Cozy living room•Granite wet bar•Spacious bathroom•Granite surround porcelain tub•Double granite sinks. Some of our suites also offer a separate second bathroom and a spectacular lake view.In addition to an atmosphere of style and refinement, all of our guest rooms feature the finest linens for your comfort, including:•100% goose down comforters•Sheets woven from Egyptian cotton•Chelsea fleece blankets•Pillows crafted from softique microfiber and more. After you've taken in your luxurious surroundings, you'll want to step out and enjoy everything else Mount Airy Casino Resort has to offer. Relax at our Spa or Salon, indulge your cravings at any of our five exclusive restaurants, grab a drink at Gypsies Lounge and Nightclub, start a hot streak on our expansive casino floor, or play a round of golf. With so much to do, the only thing you have to worry about is where to start. ... more   less 
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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