Check in at this hotel went smoothly. When we called to book the hotel, we were told the only available non smoking room was a king suite, so we booked it. The price was fair.
When we arrived to our room, within 5 minutes of walking in, a staff member knocked on our door and asked if we needed air freshener. We declined, thinking this was an odd request. It didn't take long to realize why.
The room was clearly marked "non smoking", however, it was most definitely converted into a non smoking from a smoking room. The room smelled terrible of stale cigarette smoke.
The hotel should realize that simply slapping a "non smoking" sticker on the door does not take away the years of cigarette smoke that has been imbedded into the carpets, walls, couch, curtains, mattress and pillows. There was a cigarette burn on the bed spread.
The furniture was old, yellowed and filthy. The carpet was stained and dirty. The room constantly felt "damp" for some reason. Hotel overall is very outdated and dirty. Halls have a strong cigarette smoke odor.
The area is decent; lots of stores and restaurants close by. The casino is about 5 minutes away.
- Official Description (provided by the hotel):
- Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia and Travelocity so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn And Suites Mount Pocono
- Quality Inn & Suites Mount Pocono Hotel Mount Pocono
- Quality Inn Mount Pocono
- Mount Pocono Quality Inn