We decided to go to the poconos last minute, so we did not book a room until the night of. This hotel wasn't too far from where we were at so we decided to check it out. We weren't looking for a high class resort hotel but we did not expect this. We walked in and the lady at the front desk was very helpful and nice. We were five young adults just looking for a place to crash. We started walking to our booked room and as we approached the door it had the latch in it to hold it open. So we slowly opened the door and the room looked liked it had not been clean. We made our way back to the front desk and let the lady know what happened. She than tried to get us in another room but this one was a smoking room. We made our way to the next room and opened the door. Same results, bed not done and dirty towels in the bathroom. I'm thinking this really can not be happening. So, we made our way back to the front desk and let her know the situation. Than she told us that she has a room with two full beds but someone would have to sleep on the floor because of no roll outs were available. So we decided to go with that. So as we made our way to our third room, thinking we were going to be able to eat and go to bed, slide the key in the door and you wouldn't believe it. Same results, bed undone, smelly, and towels on the bathroom floor. Highly upset but too tired to go anywhere else, we decided to give it another try. She "upgrades" us to a king suite, so we took it and made our way to the room. Opened the door and this room was clean but one major problem, the bathroom was open view to the rest of the room where the king bed was at. So if anyone had to wake up in the middle of the night to use the restroom someone was going to see their personal business. This doesn't work when your traveling with males and females. Back to the front desk. So she calls her boss and after some back and forth he gave us a double for $69 a night. Finally a clean room. Hotel has great bones. Needs a lot of updating and new management or owner and I think this could be a great choice hotel. But this will be a very desperate last resort hotel stay if I was in the area again.
- Official Description (provided by the hotel):
- Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more less
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- Also Known As:
- Quality Inn And Suites Mount Pocono
- Quality Inn & Suites Mount Pocono Hotel Mount Pocono
- Quality Inn Mount Pocono
- Mount Pocono Quality Inn